Daniel Mcallister Email & Phone Number

Daniel Mcallister is a IT Specialist | Solving Complex Tech Challenges | Streamlining Operations with Innovative Solutions at NexGen Energy Ltd..

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  Senior It Coordinator

  Nexgen Energy Ltd.

  Nov 2024 - Present

  • Oversee the relationship with the Managed Service Provider (MSP), ensuring they meet service level agreements, and ensuring helpdesk tickets and patching activities are being handled per defined timelines.• Regularly review vendor performance and address any issues or discrepancies and work on optimizing process.• Coordinate with vendors for operational activities including escalations and issue resolution.• Monitor and ensure smooth operation of all existing IT systems and infrastructure that is inoperations.• Maintain system uptime and performance, working with IT Manager to suggest improvements as needed.• Oversee network and server administration tasks handled by the MSP.• Develop and manage processes for onboarding new employees, ensuring they have the necessary hardware, software, and security profile.• Coordinate with HR and other departments to streamline onboarding and offboarding processes.• Ensure proper deactivation of accounts and retrieval of assets for offboarded employees.• Maintain an inventory of all IT hardware assets, ensuring accurate tracking and documentation.• Oversee the procurement, deployment, and retirement of hardware assets.• Ensure all hardware is maintained, updated, and functioning properly.• Track and manage all software licenses, ensuring compliance with licensing agreements.• Coordinate with the MSP and vendors to renew licenses and update software as needed.• Ensure proper documentation and storage of all software license agreements.• Enforce IT security policies and procedures in coordination with the MSP.• Monitor for security incidents and ensure timely resolution and reporting.• Ensure IT operations comply with relevant regulations and standards.• Manage the IT operations budget, tracking expenses and identifying cost-saving opportunities.• Participate in strategic planning for IT operations and infrastructure.• Identify opportunities for improvement and innovation in IT processes and systems.