Director Of Strategic Initiatives
Minnesota State Retirement System
St. Paul, Minnesota
Supervise a team responsible for strategic planning, business process improvement, and data analyticsOrganize and prioritize enterprise projects to exceed service metrics of peer organizationsImplement a business correspondence tool using Agile project management methodologies, utilizing the phases of planning, analysis, design, and implementation in our System Development Lifecycle Methodology (SDLC), to standardize over 700 interactive business templates, saving hundreds of IT hours per yearPublished over 100 workflow processes to manage operations, document processes, connect roles and responsibilities and improve communication between 14 departmentsCut over 50% of reported data errors from CRM system in first two yearsLed a cross-divisional team in the development of a continuity of operations (COOP) plan to support risk management activities and prepare for business interruptions