* Identifies and drives product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts in a start-up technology environment* Promoted to Senior Project Manager for the construction and continual maintenance of cross-platform digital application (SaaS), Park Ranger* Owns internal process for end-to-end project deliverables* Identifies risks, roadblocks, and level-sets expectations with partners* Negotiates, defines, communicates, and manages scope of projects, and communicates business needs to the internal team* Acts as Ontologist by creating and optimizing content metadata, resulting in improved search relevance and refinement within a GraphQL database* Manages project tasks related to the third-party API for content delivery services* Documents standards and processes for taxonomy development, maintenance of centralized schemas, and metadata management* Facilitates brainstorms with creative team and analyzes flows against real-world scenarios* Manages status reports to communicate weekly updates to internal stakeholders

* Successfully managed a team of 10-15 product specialists in day-to-day marketing operations at Walt Disney World Resort* Directed and delegated tasks against corporate marketing project plans* Worked closely with product management team to ensure strategic marketing approach, execution, optimization, and reporting of daily leads* Generated ~50 daily sales leads for new and upcoming Chevrolet and General Motors vehicles* Maintained high-profile client contact with management and executives from General Motors and The Walt Disney Company* Trained new hires on product knowledge and duties* Personally chosen to represent the Chevrolet brand at the Philadelphia Auto Show* Oversaw the creation of guest satisfaction within the Chevrolet Showroom

* Fulfilled and coordinated registration for all Busch Gardens Youth Education programs* Acted as the primary point of contact for educational outreach events and Busch Gardens’ brand partners* Ongoing communication with internal project managers to ensure successful project delivery* Cultivated and maintained strategic partnerships and efficient working relationships with internal and external partners* Monitored performance and collaborated with data analysts to ensure successful launch of programs and measurability* Designated as manager for fulfilling youth educational programs, which included managing relationships, securing release forms, collecting payments and planning behind-the-scenes tours* Traveled and gave presentations as Busch Gardens Tampa’s Brand Ambassador to promote Youth Education programs at target schools, and city, regional, and national events* Managed invoices and accounts for Youth Education programs, and controlled website inventory applications* Provided feedback, coaching and guidance to enhance others’ skill development