I am a dedicated professional with diverse experience in customer service, direct support, and community engagement. Currently, I work as a Customer Service Representative at Unilin Insulation, where I leverage my problem-solving skills and organizational abilities to enhance customer satisfaction and streamline operations.My previous role as a Direct Support Worker at the Talbot Group honed my capacity for empathy and advocacy, allowing me to effectively create personalized support plans and promote client growth. I pride myself on my attention to detail and ability to foster a supportive environment, ensuring that clients receive the care and guidance they need.I hold a Bachelor of Science in Biosciences from Technological University of Dublin and will soon pursue a BA (Hons) in HRM Strategy and Practice at the National College of Ireland. My educational background complements my hands-on experience, equipping me to approach challenges with a well-rounded perspective.Outside of work, I am passionate about music and community service, serving as the Music Director at my local church. I also enjoy playing football with Rossin Rovers and maintaining an active lifestyle through gym and boxing training.I am always open to networking and collaboration opportunities, so feel free to connect!