Working with customers to accurately-install Data ports. Fiber, Cat5E,,Cat6 ,Cat6A. Build As-built s prints for Customer Report wiringfor team ,customers

Designed and Managed Multiple Customer jobsAssisted in SalesResearched New TechnologyShipping and Receiving Technical support for both internal and external customer Wrote and Implemented Company ProceduresManaged and Supported Installation TechniciansDesigned and Build Customer owner's manuals

MarketingSales InstallationDesign systems

Managed and trained installation personnel. Completed initial walk thru's with installers and clientsDid field inspections for progress of jobs Worked with trade contractors to maintain customer satisfaction. Responsible for safety training for all field employees.

Responsible for pre-wire, trim and final walk through on custom homes for audio, video, security, central VAC and internet/network equipment. Troubleshooting and repairs for equipment related issues.Completed customer orientations and training.

Responsible for bringing in new home building contractors. Completed design/build for D-Tools software Responsible for all phases of custom home audio/video including installation and troubleshooting. Prepared written operation manuals for customers.

Managed all installers and salesman. Accountable for schedulingField checks, customer walk-through and final orientation with customers. Liaison between Builder, Contractors, Suppliers and Customers to assure complete Customer Satisfaction. Completed policies and procedures manuals for installers. HR responsibilities included hiring, firing and employee reviews.Responsible for safety training, including training minutes and enforcement.