Daniel Morales Email & Phone Number

Portland, Or, Us

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

• Packaged and prepared customers’ orders as timely as possible via FedEx, USPS, Will-call & drivers• Performs weekly inventory checks for both grocery and wholesale departments and communicated any discrepancies to management. • Worked collaboratively with multiple departments (sales, drivers, wholesale, grocery, & admin) to ensure prompt quality customer satisfaction.• Assisted in preparing and shipping out distribution orders with multiple partner venders such as Kehe, Unfi, & Amazon.• Ensured accountment of shipments being received and communicated to sales and operations for purchase orders processing.• Fairly delegated tasks to associates and would give professional criticism when needed • Assisted with cross training new associates to shipping and recieving

Hillsboro, Oregon, United States

• Greeted and directed customers towards intended product.• Checked out products for customers/co-op members• Informed nonmembers about the benefits and perks of joining the REI co-op.• Provided tips and advice to customers going backpacking, traveling and hiking.• Recommended gear that best tailored the customers’ needs

Portland, Oregon And Plano, Texas

• Directed production, sales, and inventory for a high-volume location (Drive thru).• Managed partners for maximum efficiency and employee morale. • Contributed to excellency in building customer rapport.• Adhered and exceeded the standards and metrics set forth by Starbucks and QASA..• Provided 'on the spot' training to new hires and when needed.• Worked collaboratively with other shift leads and with General Store Manager• Made every effort to try and make every customer interaction a positive memorable experience.

Plano, Texas, And Portland, Oregon

• Assisted customers in locating products.• Assisted with department inventory management and insuring first in products were first out as well.• Ensured the grocery department was constantly stocked and presentable• Assisted different/multiple departments due to understaff to ensure satisfaction of customers and success of the store.• Contributed to receiving and organizing daily grocery truck order deliveries•. Aided in building out displays for product promotions and demos

Richardson, Texas, United States

• Provided a calm and positive experience to policyholders/claimants in chaotic and tragic situations.• Adhered to constantly changing multiple states jurisdictional laws and practices (Florida, North Carolina, and West Virginia).• Conducted thorough liabilities investigations to determine the causes of the loss.• Worked with medical providers and repair facilities to ensure services/treatments were paid, properly done, and deemed reasonably essential.• Worked collaboratively with medical providers and claimants to determine the scope of injuries to involved parties• Negotiated and collaborated with first and third party attorneys to determine the appropriate amount of payment per policy limits to claimants and insureds.• Worked diligently to uphold and protect the interests of our insureds and company.

Richardson, Texas, United States

• First point of contact for customer for initial claim filing.• Conducted thorough liabilities investigations to determine the causes of the loss.• Assisted insureds and claimants with finding repair facilities, setting up rental car reservations, tow services and explaining claim process/investigation. • Assisted in training new associates during 'on the floor' training sessions. • Assisted trainers by speaking to new trainees to do "Day in the life"• Supported upper management and colleagues as by consistency being sought out as a resource

Master Of Business Administration - Mba, Strategic Management

Bachelor Of Arts - Ba, Psychology