Daniel Morales Email & Phone Number

Portland, OR, US

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

• Packaged and prepared customers’ orders as timely as possible via FedEx, USPS, Will-call & drivers
• Performs weekly inventory checks for both grocery and wholesale departments and communicated any discrepancies to management.
• Worked collaboratively with multiple departments (sales, drivers, wholesale, grocery, & admin) to ensure prompt quality customer satisfaction.
• Assisted in preparing and shipping out distribution orders with multiple partner venders such as Kehe, Unfi, & Amazon.
• Ensured accountment of shipments being received and communicated to sales and operations for purchase orders processing.
• Fairly delegated tasks to associates and would give professional criticism when needed

Hillsboro, Oregon, United States

• Greeted and directed customers towards intended product.
• Checked out products for customers/co-op members
• Informed nonmembers about the benefits and perks of joining the REI co-op.
• Provided tips and advice to customers going backpacking, traveling and hiking.
• Recommended gear that best tailored the customers’ needs

Portland, Oregon And Plano, Texas

• Directed production, sales, and inventory for a high-volume location (Drive thru).
• Managed partners for maximum efficiency and employee morale.
• Contributed to excellency in building customer rapport.
• Adhered and exceeded the standards and metrics set forth by Starbucks and QASA..
• Provided 'on the spot' training to new hires and when needed.
• Worked collaboratively with other shift leads and with General Store Manager

Plano, Texas, And Portland, Oregon

• Assisted customers in locating products.
• Assisted with department inventory management and insuring first in products were first out as well.
• Ensured the grocery department was constantly stocked and presentable
• Assisted different/multiple departments due to understaff to ensure satisfaction of customers and success of the store.
• Contributed to receiving and organizing daily grocery truck order deliveries
• . Aided in building out displays for product promotions and demos

Richardson, Texas, United States

• Provided a calm and positive experience to policyholders/claimants in chaotic and tragic situations.
• Adhered to constantly changing multiple states jurisdictional laws and practices (Florida, North Carolina, and West Virginia).
• Conducted thorough liabilities investigations to determine the causes of the loss.
• Worked with medical providers and repair facilities to ensure services/treatments were paid, properly done, and deemed reasonably essential.
• Worked collaboratively with medical providers and claimants to determine the scope of injuries to involved parties
• Negotiated and collaborated with first and third party attorneys to determine the appropriate amount of payment per policy limits to claimants and insureds.

Richardson, Texas, United States

• First point of contact for customer for initial claim filing.
• Conducted thorough liabilities investigations to determine the causes of the loss.
• Assisted insureds and claimants with finding repair facilities, setting up rental car reservations, tow services and explaining claim process/investigation.
• Assisted in training new associates during 'on the floor' training sessions.
• Assisted trainers by speaking to new trainees to do "Day in the life"
• Supported upper management and colleagues as by consistency being sought out as a resource

Master Of Business Administration - Mba, Strategic Management

Bachelor Of Arts - Ba, Psychology