Daniel Pavlu

Daniel Pavlu Email and Phone Number

Sr. Voice & Contact Center Engineer at Selective Insurance @ Selective Insurance
branchville, new jersey, united states
Daniel Pavlu's Location
Monroe, New York, United States, United States
Daniel Pavlu's Contact Details

Daniel Pavlu personal email

n/a

Daniel Pavlu phone numbers

About Daniel Pavlu

Experienced Infrastructure Engineer specializing in Voice over IP Contact Center environments. A proven consistent history of excellence in the Information Technology space. Skilled in Cisco voice over IP systems, including Cisco's UCCE (Contact Center) platforms. Experience with Cloverhound Vigilus monitoring tools, SQL, Calabrio WFM, WFO, Voice Analytics and Verint call recording technologies. Highly recommended for Excellence in Customer Service and priority of the Customer Experience. Executive and End User technical support background. Experience with Cisco video end point and telepresence implementations. Competencies include infrastructure design, system evaluations and continual business process improvement strategies. Self-starting professional with a dedicated work ethic and strong engineering skillset. Bachelor's degree in business and management information systems from Dominican College of Blauvelt.

Daniel Pavlu's Current Company Details
Selective Insurance

Selective Insurance

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Sr. Voice & Contact Center Engineer at Selective Insurance
branchville, new jersey, united states
Website:
selective.com
Employees:
2231
Daniel Pavlu Work Experience Details
  • Selective Insurance
    Sr. Infrastructure Technology Engineer
    Selective Insurance Oct 1998 - Present
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  • Merck
    Information Systems Manager
    Merck Feb 1995 - Sep 1998
    Park Ridge, Nj
    Merck Medco Behavioral Care Corporation provides EAP services to US corporations. Information Systems Manager responsibilities included first line technology support for MBC Corporate Officers. Data systems Telecom and related Infrastructure management and support.
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  • Samsung Electronics
    Technical Support Manager
    Samsung Electronics Jan 1992 - Apr 1995
    Ledgewood, Nj
    Helpdesk support for a wide range of consumer electronics and information systems including printers, fax, computers, video equipment, consumer audio, microwaves and television product lines. New product development, testing and support.
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  • Citi - Citicorp Mortgage
    Senior Network Engineer
    Citi - Citicorp Mortgage Feb 1988 - Jan 1992
    Montvale, Nj
    Supported voice and data infrastructure for Citicorp Mortgage Montvale location. Also supported special projects in various offices including Westport Ct, Tampa Fla, Water St, NYC. Co-op City NYC, Washington DC HUD relations office.
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  • The Computer Factory
    Service Manager, Location Manager
    The Computer Factory Jan 1986 - Feb 1988
    Paramus, Nj. Nanuet, Ny
    The Computer Factory - One of the first authorized Apple & IBM distributors in Bergen County NJ. Sales and Service of Apple, Compaq, HP, IBM information systems as well as AppleTalk and Novell networks.
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  • Nubs Computer Center
    Sales Support Specialist
    Nubs Computer Center Oct 1983 - Dec 1986
    Lyndhurst, Nj
    Sales and service of Apple Computer products. Also provided support for Burroughs accounting computers and Wang word processing systems.

Daniel Pavlu Skills

Technical Support Testing Product Development Customer Service Help Desk Support Management Vendor Management Microsoft Office Process Improvement Networking Sdlc Printers Sql Microsoft Sql Server Video Strategic Planning Telecommunications Cloud Computing It Management

Daniel Pavlu Education Details

Frequently Asked Questions about Daniel Pavlu

What company does Daniel Pavlu work for?

Daniel Pavlu works for Selective Insurance

What is Daniel Pavlu's role at the current company?

Daniel Pavlu's current role is Sr. Voice & Contact Center Engineer at Selective Insurance.

What is Daniel Pavlu's email address?

Daniel Pavlu's email address is da****@****ive.com

What is Daniel Pavlu's direct phone number?

Daniel Pavlu's direct phone number is (973)-948*****

What schools did Daniel Pavlu attend?

Daniel Pavlu attended Dominican College Of Blauvelt, Montclair State University, Montclair State University, Montclair State University, Montclair State University, Montclair State University.

What are some of Daniel Pavlu's interests?

Daniel Pavlu has interest in Children.

What skills is Daniel Pavlu known for?

Daniel Pavlu has skills like Technical Support, Testing, Product Development, Customer Service, Help Desk Support, Management, Vendor Management, Microsoft Office, Process Improvement, Networking, Sdlc, Printers.

Who are Daniel Pavlu's colleagues?

Daniel Pavlu's colleagues are Katie Ball, Cic, Jolene Westmann, Christina Hill, Jonathan Thompson, Cris, Lisa Kim, Kelsey Stoll, Debra Whitworth-Wechtler.

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