Daniel Phillips Email & Phone Number

Hong Kong

• Business Development & Sales management covering Middle East and North Africa

Hong Kong

Reporting to the Managing Director (Asia), I work closely with the regional sales teams and support functionsCombining research skills, business savvy, attention to detail and an entrepreneurial spirit I gather “business and market intelligence” related to: • Market activity, industry and application information, including identifying new customers• Monitor economic and industry macro trends, and competitor developments• Analysing published data and statistics• Monitor market activity, penetration and competitive wins or losses against key competitors • Develop and adhere to timelines to run and execute multiple project components efficiently and effectively • Communicate insights to internal and external stakeholders through written reports and presentations.

Dubai, Uae

Responsibilities• Direct report to Senior VP for MEIA with 6,500 employees, 65 countries & 35 service partners• Internal consultant to lead or assist business units within the region with key strategic and various ad hoc projects & assignments• Provide timely service information through with regional KPI service reports that explain variance to goal, and translate numbers into recommendations for a deep-dive reviews to understand the root-cause of service failures• Business partner with senior executives / in-country managers to process re-engineer and resolve problems• Plan, monitor and execute various projects and key initiatives to reduce costs and benchmark country service performance• Mentor junior staff and provide day-to-day support and guidance with their task, assignments and projects Achievements• Completely overhauled all regional service reports, with new analysis & tools to better understand performance, which assisted with YOY service improvement, and increased staff productivity due to improved clarity of issues for management with less duplication• Built Excel model to distribute multiple corporate KPI goals to senior manager & country level including base & stretched targets• Project lead for multiple work-stream initiative to successfully identify a new candidate to represent FedEx in key growth market• Project lead (using process improvement techniques and tools) to review country-level service in poor performing country, and recommend business changes that streamline processes and improve efficiency, which resulted in significant turnaround for double-digit YOY service improvement• Co-lead strategic deep-dive into unprofitable regional truck-network, and detailed series of options to streamline and reduce costs • Managed work-stream (plan the most efficient routes and transit times for domestic inbound and outbound shipments) as part of major strategic capital investment expansion business case

Responsibilities• Internal consultant to develop ‘benchmarking’ best practice tools to derive value-for-money across all stages of the asset lifecycle• Ensure benchmarking quantitative analysis in reports was complete and robust; report editorship; consistent with agreed protocols• Team member for complex PPP project to agree 7½-years’ scope worth £7.2bn (HKD $84 bn) — settled through arbitration• Work with internal stakeholders to develop asset strategies and technical asset-strategy submissions for external Arbiter• Critically review Asset Management Plans including work schedules, cost, and volume/performance tablesAchievements• Work-stream lead for ‘learning from others’ to interview six Blue-chip companies with World-class Reliability, and identify strategic insight & innovation that was transferable into London Underground to provide a step-change in service reliability• Facilitated review workshops of asset work programmes to ensure business unit work-scope matches agreed strategic plan• Facilitated structural factor workshops to understand mitigating reasons for asset opex cost / performance differences across BU’s• Work-stream lead to benchmark differences in productivity & unit costs to identify efficiency in track programme (£120m / $1.4bn)• Assisted with the preparation of technical submissions, models & arguments for an arbitration for permitted weekend line closures• Co-led multidisciplinary team to de-scope and cost a rolling stock fleet mid-life refurbishment (est savings of up to £60m)

Cairns, Australia

Australia’s 6th busiest and the largest state owned airport (subsequently privatised)Responsibilities• Manager of day-to-day operational and commercial issues within ground transport business unit• Liaise with vendors & consultants (engineering, architectural and project management) to design & complete capex projectsAchievements• External stakeholder management & comms to introduce taxi-charging regime; deliver capex project with operational changes• Develop internal position papers (for Board Approvals) for various capex projects: strategic changes within business unit

Wellington, New Zealand

NZ’s 3rd busiest airport. Two-thirds owned by Australisian listed NZ infrastructure investment company ‘Infratil’Responsibilities• Responsible for revenue and operational cost budgets for largest non-aeronautical business unit with estimates for capex projects• Manage service-level agreements within key vendors supplier contracts (e.g. ensure car park staff resource / rosters appropriate)• Business Development (strategic planning, capex project cost development) and monitor business unit performance• Develop bespoke RFP documentation, and negotiate & administer tender process for multiple concession-leases & vendors• Manage external relationships (e.g. customer complaints); foster internal relationships with other airport divisions for smooth operationsAchievements• Championed reconfiguration and re-tendering of taxi/shuttle-van concessions (first-stage 200% increase in revenue)• Implemented multiple capex projects with brown-field ops (NZD $9.5m / HKD $55m) whilst achieving 14% revenue growth p.a.• Tendered & installed new car park management system: significant infrastructure change, new cash-management, staff re-training• Re-negotiated new locations for existing concession holders to enable better utilisation of area for higher strategic objectives

Wellington, New Zealand

Responsibilities• Provide market research & strategic insight for the CEO & senior executives on a variety of commercial & ad hoc projects• Identify new business opportunities and evaluate potential acquisition opportunities in the region (revenue forecasts & modelling)Achievements• Interviewed external industry participants & provided due diligence for the successful acquisition of airport advertising concession• Utilised market intelligence tools & trends to forecast feasibility of new international routes to market & promote to potential airlines• Conducted a study into the region’s potential air cargo/freight market, value, volume and growth potential • Prepared data & analytics to support the airport’s legal submissions in opposition to an airline code share application • Co-lead strategy review for ground transport portfolio to identify the key areas where revenue can be enhanced

Wellington & Wairarapa, New Zealand

NZ government agency responsible for promoting competition, and industry-specific regulation (telco, dairy & electricity)Responsibilities• Member of team to develop regulatory regime for electricity distribution businesses within overarching legislative framework• Analyse the regulated businesses technical compliance statements, and follow-up any technical issues with correspondence• Active participation and team support to develop policy positions using applied economics

Master'S Degree, Msc Finance (Major Economic Policy), Merit

Centre for Financial and Management Studies at SOAS distance learning postgraduate programme in finance.

Institute Of Professional Legal Studies

Bachelor'S Degree, Commerce (Economics And Finance)

Bachelor'S Degree, Political Science (International Relations)

Activities and Societies: Squash, Debate Team, Moot Competitions

Bachelor'S Degree, Laws

High School