• Overseeing fund administration responsibilities for exchange traded products and mutual funds

• Managed a global staff that increased efficiency, reduced costs and improved a client relationship

Manager, Fund Administration

Managed workflows for staff of up to ten employeesReorganized methodology behind the payment, and record keeping of trailer fees paid to over one hundred institutional investorsIncreased timeliness of payments to and from shareholders by overhauling reconciliation proceduresWorked closely with clients to interpret complex rebate agreements and provide implementation solutionsCollaborated with fund accounting and client management to meet deliverables and maintain service level agreements

Performed daily reconciliation and acted as the point of contact for shareholders and clients