*Responsible for the operation of the entire restaurant.*Achieved corporate 250,000 sales increase recognition twice as general manager.*Designed and implemented Employee Merit Scale and Employee Attendance Policy.*Continuously built a strong team that provided customers with great food and friendly experience.*Accomplished restaurant objectives by recruiting, selecting, orienting, training & development, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations, planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions, and enforcing policies and procedures.*Achieved restaurant operational objectives by contributing information and recommending strategic plans, prepared and completed action plans, implemented production, productivity, quality, and customer-service standards; resolved problems, identified trends, determined system improvements, and implemented change.*Ensured a high quality of operation by controlling costs, minimizing waste.*Maintained a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards.*Updated job knowledge by participating in required training.*Met overall restaurant objectives as directed by Operations Manager.

*Assisted and consulted with the RD with tasks related to Hall/Community Council advising, student conduct, initial peer counseling, crisis management, and referral for students in order to help achieve the mission of University Residences.*Assisted the Resident Director (RD) with recruiting, selecting, training, supervising and evaluating Desk Attendants and Resident Advisors. *Worked with the RD with overseeing administrative and building management responsibilities.*Also serve as a general resource for the RAs and RDs.