Daniel Ruiz Email & Phone Number

Irvine, California, United States

Providing customer services to residents, contractors, and reporting parties through answering phone calls, responding to emails and front counter of the Community Development Assistance Center with answering questions pertaining to Code Enforcement. Going out on inspections to property locations pertaining to possible municipal code violations. Taking of photos of violations and detailed notes of the inspection and adding to the case notes. Handling of code enforcement email and hotline voicemail inboxes. Opening up code enforcement cases with details and data of type the of case, assigning to officers, tentative due dates, handling of confidential information the address of the property being reported at and the contact information of the property owner and the complaining party. Adding time sensitive case notes and date entry when updating any information to a case. Research of previous cases and property locations for on going investigation notes from other officers and parties involved. Sending out of notices of violations to property locations or owners of the violation for corrective and compliance needed by certain dates.

Irvine, California, United States

Providing customer service at Permit Counter for the Building and Safety Department for residents, business owners and contractors. Data entry into permitting systems for document and permit tracking for the permitting process through out the department. Sending out plan check corrections to applicants, intaking resubmitted plans from applicants and sending to plan checkers in the department, taking over the counter permits for beginning of intake to start permit application and process online. Separating of different types of permits to be distributed for work through out the department. Assigning plan checkers for different types of permit projects for future corrections or to be approved

Orange County, California, United States

Train and coach athletes of from ages as 5 to 19 years old in the sport of cheerleading. Providing a constructive and healthy environment where athletes can feel safe while gaining new skills and improving their current skills in cheerleading. Helping athletes reach full potential in the sport with giving athletes constructive criticism and corrections in choreography, counts and skills to reach the potential needed to perform in routines.

Brea, California, United States

Setting up new workers compensation claims and assigning to claims examiner then logging into Smartsheet with date of loss, date of set up, claim number, examiner and supervisor. Data entry of workers compensation claims for the City of Los Angeles Fire Department account. Unboxing of mail, packages and deliveries to be sorted and scanned into systems for data entry and assigning to open workers compensation claims. Answering phones calls, providing customer service over the phone and managing multiple phones lines for team leads to answer on questions on claims from employees, case managers, city officials, attorneys and doctors offices. Handling of confidential information on workers filing claims by entering into Calms Enterprise website where claims and data is stored and searched. Uploading in coming mail and documents them labeling and sorting into different claims such medical documents, legal documents and lien documents. Mail out correspondence and confidential documents by use of mail machine and certified mail. Using of Microsoft Office programs such as Outlook, Word, Excel, and Teams for everyday office use.

Buena Park, California, United States

Administrative support to the Code Enforcement division. Office and clerical duties of composing and responding to emails, providing excellent customer support through answering phones calls and front counter assistance when needed. Creating and proofreading Administrative and Citation letters for the Code Enforcement division to be mail out to businesses, residents, and property owners within the city. Adding correct verbiage and municipal codes to the corresponding violations for correction in Administrative and Citation letters. Responding to complaints as well as creating and opening Code Enforcement cases through OpenGov. website. Selecting what violations and citations to be issued in such cases listed on the website's forms, assigning to a code enforcement officer to their respective section of the city where the citation and case is located, as well as scheduling for officers to inspect the cases. Scanning and uploading signed letters and confidential documents to open code enforcement cases to ensure document and record tracking. Data entry of tenants' water bills and business owner information as well the addresses of rentals on PermitsPlus application. Money and cash handling of payment for classes, permit reservation, and any changes or additional charges to be added through ActiveNet. Signing up customers for recreation classes, checking for availability for the use of a rental at picnic shelters and community center ballroom and additional rooms via ActiveNet.

Irvine, California, United States

Stationed at designated parking lots to distribute facility parking tickets for tournaments held at the sports center. Providing customer service to parents and players that are asking questions about parking fees, rules and regulations on where they are allowed to park and how much for certain parking lots cost. Providing security for VIP and employee parking lots around the the sport center's campus. Handling of large amount of cash of parking fees for dropping into Loomis safe at the end of each shift.

La Puente, California, United States

Patrolled city neighborhoods, local businesses, city parks and alley ways to issue parking citations. Towed parked cars that have been abandoned or that where parked during temporary no parking signs. Issued citations of parked vehicles during street sweeping through Data Ticket app. Ran license plates of parked cars through Mobile Digital Computer. Radio into dispatch center to request tow trucks and information on out of state plates. Filling out and submitting California Highway Patrol 180 forms to tow cars. Used MDC to communicate with other law enforcement agencies and code enforcement officers on current assignments. Front office duties of composing emails, answering phones calls, filing paperwork, use of Microsoft Outlook, registering pets and owners through NextPet, creating GoGov Request for Code Enforcement officers to attend to from calls from the public, and request bulky item pick ups from third party company through emails.

Santa Ana, California, United States

Clerical duties such as composing emails, answering phones calls, filing paperwork, use of Microsoft Excel, Microsoft Outlook, Microsoft Word, and Microsoft Publisher. Locating and scanning documents requested for Public Records Request. Complying and filing away building, mechanical, plumbing, and electrical permits as well as Certifications of Occupancies and Business Licenses by street name in alphabetical and numerical order. Records management for all permits issued by the department and sorted and filed by address number, type of permit and year. Redacting personal and confidential of business's information to distribute and release for public records. Scrubbing and taking apart older permits, applications, documents and plot plans and separating them to prepare them to either be destroyed or scanned into LaserFiche. Tagging of plans by permit numbers, date it was issued and of address that is issued to the public and sorted by most recent three years due to retention policy.

Placentia, Ca

Separating full-time and part-time employee files as well as organizing and filing personnel, medical,workers compensation, benefits, and certifications in their respective categories. Creating employee personal action forms for pay increase, account changes, reclassifications, promotions as well as for new hire, separated, and terminated employees. Assisted in recruitment screening and scheduling for interviews, use of confidential information of candidates and interview materials for the building and starting up of the Placentia Fire & Life Safety Department. Record keeping and organizing of former employee personnel files in our retention program. Organizing with and contacting vendors for Employee Health Fair and Public Service Appreciation week. Compiling new hire orientation holders for full-time, part-time, interns and volunteers. Creating and presenting spreadsheets of employee wages and titles from similar organizations and city agencies. Gathering of interview material which consisted of organizing binders with each applicant and interview questions for those on interview panel. Front office duties such as answering phones calls, customer service, making copies, sending faxes, filing paperwork, use of Microsoft Excel, Microsoft Office, Microsoft Word, and Microsoft Publisher.

Placentia, California, United States

Site lead at the Gomez Community Center. Planned out 2 weeks of daily activities such as games, sports, and arts and crafts as well as different themes of the week that compliment our crafts and activities. Tutor kids in homework and help them complete their weekly homework packets as well as assistthem in doing projects. Trained in working as a Field Ambassador, which is the unlocking and closing of city parks, restrooms and turning on and off field lights for sports practices and games. Working the setup and break down of facility rentals, class setups and gym rentals. Working of Citywide special events such as Concerts in the Park, Heritage Parade & Festival, Tamale Festival, Christmas Tree Lighting. Front office duties such as composing emails, answering phones calls, reserving city facilities through ActiveNet reservation system, filing paperwork, use of Microsoft Excel, Microsoft Office, Microsoft Word, and Microsoft Publisher.

Criminal Justice/Law Enforcement Administration, Junior

Associate Of Arts And Sciences - Aas, Criminal Justice/Law Enforcement Administration