Daniel Shook

Daniel Shook Email and Phone Number

Independent Vehicle Valuation Specialist | Expert in Total Loss Appraisals for Diverse Vehicles @ DCI Solution
rapid city, south dakota, united states
Daniel Shook's Location
Charleston, West Virginia, United States, United States
About Daniel Shook

Passionate and Detail-Oriented Total Loss Vehicle Valuation SpecialistGreetings! I'm Daniel Shook, a dedicated professional with a fervor for precision in the realm of total loss vehicle valuations. My journey has been marked by a commitment to excellence, leveraging a diverse background in the tech industry and now specializing exclusively in total loss assessments.With a meticulous approach, I ensure each valuation adheres to the highest standards, guided by the Uniform Standards of Professional Appraisal Practices (USPAP). My experience extends from collaborating with insurance carriers to working closely with vehicle owners, fostering trust and delivering accurate appraisals.Beyond my technical expertise, I bring a customer-centric mindset cultivated through roles in sales, engineering, and product management. This unique blend of skills allows me to not only navigate the complexities of vehicle valuations but also prioritize client satisfaction.As a remote contractor open to collaboration, I am currently associated with DCI Solution while maintaining the flexibility to explore opportunities with other companies. If you're seeking a passionate professional with a proven track record in the industry, let's connect. I'm here to contribute my skills and passion for technology-driven solutions to support your needs.Feel free to reach out—I'm excited about the possibility of connecting with like-minded individuals and organizations on LinkedIn!

Daniel Shook's Current Company Details
DCI Solution

Dci Solution

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Independent Vehicle Valuation Specialist | Expert in Total Loss Appraisals for Diverse Vehicles
rapid city, south dakota, united states
Website:
dcisolution.com
Employees:
14
Daniel Shook Work Experience Details
  • Dci Solution
    Independent Contractor | Total Loss Vehicle Valuation Specialist
    Dci Solution Oct 2023 - Present
    Rapid City, Sd
    As an Independent Vehicle Valuation Specialist, I specialize in providing comprehensive vehicle valuations for a diverse range of vehicles, including but not limited to autos, trucks, recreational vehicles, commercial trailers, buses, agricultural and construction heavy equipment, powersports, marine, emergency vehicles, concession vehicles, amusement rides, small aircraft, equipment and tools, and pedal-powered vehicles. My expertise extends to handling total loss valuations exclusively for DCI Solution, a prominent company in the industry.Responsibilities:Conduct thorough valuations for various vehicle types, adhering to industry standards and guidelines, with a focus on total loss assessments.Collaborate with insurance carriers contracted with DCI Solution to prepare accurate and detailed valuations for their clients, the vehicle owners.Ensure compliance with the Uniform Standards of Professional Appraisal Practices (USPAP) in all valuation processes.Work independently as a contractor for DCI Solution, delivering high-quality valuations within specified timelines.Stay updated on market trends, industry changes, and vehicle values to provide informed and precise valuations.Maintain a commitment to excellence, accuracy, and professionalism in all aspects of the valuation process.
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  • Pma Enterprises
    Owner, Web Developer
    Pma Enterprises Jan 2020 - Feb 2023
    Phoenix, Arizona, United States
    Crafting your online presence with personalized design!Develop visually appealing, user-friendly websites using HTML, CSS, JavaScript, and other web development tools.Ensure website content is SEO-friendly and adheres to web standards.Stay up to date with emerging trends and technologies in web design and development.Collaborate with clients and team members to understand project requirements, objectives, and goals.
  • Leisure World Community Association Of Arizona
    Web Designer
    Leisure World Community Association Of Arizona Jan 2019 - Apr 2020
    Phoenix, Arizona Area
    Design and create website layouts, graphics, and logos using design software such as Adobe Photoshop or Illustrator.Conduct website testing to identify and resolve any usability or performance issues.Optimize website performance by ensuring proper coding standards, compression techniques, and web optimization strategies.Update and maintain existing websites by adding new features and functionality.Collaborate with marketing and content teams to ensure website content is consistent with branding and messaging.Provide technical support and troubleshooting for website-related issues.
  • Safelite Autoglass
    Customer Experience Ambassador
    Safelite Autoglass Jun 2017 - Nov 2017
    Phoenix, Arizona Area
    Provide exceptional customer service by answering customer inquiries and resolving complaints or issues in a timely and efficient manner.Act as the primary point of contact for customers throughout the repair or replacement process, ensuring they are informed and comfortable with the process.Educate customers about the services offered by Safelite and recommend solutions based on their specific needs.Use CRM software to log customer interactions and ensure accurate tracking of service requests and appointments.Upsell additional services and products to customers, such as windshield wiper replacement or glass treatment.
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  • Mapfre
    Claims Representative Ii
    Mapfre Jul 2016 - Feb 2017
    Phoenix, Arizona Area
    Investigate and evaluate automobile insurance claims to determine coverage, liability, and damages.Communicate with policyholders, claimants, witnesses, and other relevant parties to gather information and document the claims process.Analyze policy coverage and interpret insurance policy language to make accurate coverage decisions.Negotiate with claimants and attorneys to reach a fair and reasonable settlement.Process claims payments and issue checks in a timely and accurate manner.Keep up to date with changes in insurance laws and regulations and attend training sessions as required.
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  • State Farm ®
    Claims Specialist - Complex Property
    State Farm ® Aug 2015 - Jul 2016
    Phoenix, Arizona Area
    Provide exceptional customer service by managing claim inquiries and responding promptly to customer concerns.Analyze damages and determine repair costs using industry standard software.Conduct research to verify claims information, such as motor vehicle records, police reports, and medical records.Maintain detailed and accurate records of claim investigations and settlement activities.Collaborate with other departments, such as underwriting and legal, to ensure effective claims management and compliance with company policies and procedures.
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  • State Farm ®
    Claims Associate - Auto Express
    State Farm ® Mar 2014 - Aug 2015
    Phoenix, Arizona Area
    Handling a high volume of inbound calls and emails from customers reporting auto accidents and initiating claims.Providing excellent customer service to customers by being empathetic, professional, and responsive to their needs.Gathering and verifying information related to the accident and assessing the validity of the claim.Determining coverage and liability for the claim based on policy terms, coverage limits, and state regulations.
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  • Micros Systems Inc
    Sales Engineer
    Micros Systems Inc 2012 - 2013
    Phoenix, Arizona Area
    Provide technical expertise to sales team to help close deals and exceed sales targets.Design and implement customized solutions for clients, ensuring they meet both technical and business requirements.Conduct product demonstrations and presentations to potential clients and partners.Keep up to date with industry trends and emerging technologies to provide informed advice to clients.Respond to technical inquiries from clients and troubleshoot any issues that arise during implementation.Create technical documentation and training materials for clients and internal teams.
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  • Hospitality Solutions International
    Product Manager
    Hospitality Solutions International 2011 - 2012
    Phoenix, Arizona Area
    Conduct market research and analysis to identify customer needs, market trends, and competitor offerings.Develop and execute product strategy and roadmap for the company's point-of-sale products.Define product requirements and specifications, ensuring they align with customer needs and company objectives.Manage the product lifecycle from ideation to launch, including prioritization of features, development of release plans, and product launch activities.Conduct usability testing and gather customer feedback to improve product design and user experience.Develop and maintain product documentation, including user guides, release notes, and product FAQs.Work closely with engineering teams to ensure that products are developed according to specifications and delivered on time and within budget.Analyze product performance and customer feedback to identify areas for improvement and new opportunities for growth.Collaborate with sales and marketing teams to develop go-to-market strategies and product positioning.Provide training and support to internal teams and external customers on product features and benefits.
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  • Advanced Business Solutions - Micros/Oracle Hospitality
    Sales Executive
    Advanced Business Solutions - Micros/Oracle Hospitality Jul 2007 - Feb 2009
    San Francisco Bay Area
    Identifying potential customers and creating leads through various channels such as cold calling, networking, referrals, and social media platforms.Conducting presentations and product demonstrations to potential clients to showcase the benefits and features of the MICROS POS system and how it can help their business.Developing and maintaining positive relationships with customers, understanding their needs, and providing solutions to their problems.Managing the sales process from start to finish, including negotiating deals, closing sales, and following up with clients to ensure satisfaction.Meeting or exceeding sales targets and quotas set by the company.
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  • Hospitality Solutions International
    Regional Sales Executive
    Hospitality Solutions International May 2006 - Jul 2007
    Phoenix, Arizona Area
    Develop and execute sales strategies to achieve company targets for revenue, profitability, and market share.Identify and pursue new business opportunities by researching and targeting potential clients in the point-of-sale industry.Build and maintain strong relationships with existing clients to promote retention and repeat business.Negotiate contracts and close deals with clients, ensuring that all terms and conditions are clearly defined and understood.Provide accurate sales forecasts and reports to senior management on a regular basis.Manage the sales pipeline and ensure that all opportunities are properly tracked and prioritized.Attend trade shows, conferences, and other industry events to promote the company and its products.
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  • Micros Systems Inc
    Implementation Specialist
    Micros Systems Inc May 2001 - May 2006
    Baltimore, Maryland Area
    Collaborate with clients and project managers to define project scope, requirements, and timelines for implementing point-of-sale systems.Conduct on-site visits to assess client needs, review hardware and software configurations, and provide training to end-users.Install and configure point-of-sale hardware, software, and peripheral devices, such as scanners, printers, and card readers.Customize point-of-sale software to meet client-specific needs, including setting up menus, discounts, and promotions.Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.Provide ongoing technical support and training to clients, including new staff training and system upgrades.Conduct user acceptance testing (UAT) to ensure that the system meets client expectations and specifications.Coordinate with other departments, such as development and product management, to ensure effective and efficient implementation of new features and functionality.Document system configurations, technical issues, and resolutions to ensure knowledge transfer and effective communication among team members.Monitor project progress, identify potential issues or risks, and communicate project status to project managers and stakeholders.
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Daniel Shook Skills

Solution Selling Team Building Sales Process Salesforce.com Account Management Sales Networking Sales Operations Customer Satisfaction Business Development Vendor Management Team Leadership Sales Management New Business Development Product Management Enterprise Software Business Intelligence Saas Project Management Cloud Computing Crm

Daniel Shook Education Details

Frequently Asked Questions about Daniel Shook

What company does Daniel Shook work for?

Daniel Shook works for Dci Solution

What is Daniel Shook's role at the current company?

Daniel Shook's current role is Independent Vehicle Valuation Specialist | Expert in Total Loss Appraisals for Diverse Vehicles.

What schools did Daniel Shook attend?

Daniel Shook attended Arizona State University, University Of Arizona.

What skills is Daniel Shook known for?

Daniel Shook has skills like Solution Selling, Team Building, Sales Process, Salesforce.com, Account Management, Sales, Networking, Sales Operations, Customer Satisfaction, Business Development, Vendor Management, Team Leadership.

Who are Daniel Shook's colleagues?

Daniel Shook's colleagues are Chuck England, Louis Pulcanio, Tracie Cassidy, Nick Dimaria, Chris Dimaria, Nic Rohde, Darren Dimaria.

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