Daniel Shook Email & Phone Number

Rapid City, Sd

As an Independent Vehicle Valuation Specialist, I specialize in providing comprehensive vehicle valuations for a diverse range of vehicles, including but not limited to autos, trucks, recreational vehicles, commercial trailers, buses, agricultural and construction heavy equipment, powersports, marine, emergency vehicles, concession vehicles, amusement rides, small aircraft, equipment and tools, and pedal-powered vehicles. My expertise extends to handling total loss valuations exclusively for DCI Solution, a prominent company in the industry.Responsibilities:Conduct thorough valuations for various vehicle types, adhering to industry standards and guidelines, with a focus on total loss assessments.Collaborate with insurance carriers contracted with DCI Solution to prepare accurate and detailed valuations for their clients, the vehicle owners.Ensure compliance with the Uniform Standards of Professional Appraisal Practices (USPAP) in all valuation processes.Work independently as a contractor for DCI Solution, delivering high-quality valuations within specified timelines.Stay updated on market trends, industry changes, and vehicle values to provide informed and precise valuations.Maintain a commitment to excellence, accuracy, and professionalism in all aspects of the valuation process.

Phoenix, Arizona, United States

Crafting your online presence with personalized design!Develop visually appealing, user-friendly websites using HTML, CSS, JavaScript, and other web development tools.Ensure website content is SEO-friendly and adheres to web standards.Stay up to date with emerging trends and technologies in web design and development.Collaborate with clients and team members to understand project requirements, objectives, and goals.

Phoenix, Arizona Area

Design and create website layouts, graphics, and logos using design software such as Adobe Photoshop or Illustrator.Conduct website testing to identify and resolve any usability or performance issues.Optimize website performance by ensuring proper coding standards, compression techniques, and web optimization strategies.Update and maintain existing websites by adding new features and functionality.Collaborate with marketing and content teams to ensure website content is consistent with branding and messaging.Provide technical support and troubleshooting for website-related issues.

Phoenix, Arizona Area

Provide exceptional customer service by answering customer inquiries and resolving complaints or issues in a timely and efficient manner.Act as the primary point of contact for customers throughout the repair or replacement process, ensuring they are informed and comfortable with the process.Educate customers about the services offered by Safelite and recommend solutions based on their specific needs.Use CRM software to log customer interactions and ensure accurate tracking of service requests and appointments.Upsell additional services and products to customers, such as windshield wiper replacement or glass treatment.

Phoenix, Arizona Area

Investigate and evaluate automobile insurance claims to determine coverage, liability, and damages.Communicate with policyholders, claimants, witnesses, and other relevant parties to gather information and document the claims process.Analyze policy coverage and interpret insurance policy language to make accurate coverage decisions.Negotiate with claimants and attorneys to reach a fair and reasonable settlement.Process claims payments and issue checks in a timely and accurate manner.Keep up to date with changes in insurance laws and regulations and attend training sessions as required.

Phoenix, Arizona Area

Provide exceptional customer service by managing claim inquiries and responding promptly to customer concerns.Analyze damages and determine repair costs using industry standard software.Conduct research to verify claims information, such as motor vehicle records, police reports, and medical records.Maintain detailed and accurate records of claim investigations and settlement activities.Collaborate with other departments, such as underwriting and legal, to ensure effective claims management and compliance with company policies and procedures.

Phoenix, Arizona Area

Handling a high volume of inbound calls and emails from customers reporting auto accidents and initiating claims.Providing excellent customer service to customers by being empathetic, professional, and responsive to their needs.Gathering and verifying information related to the accident and assessing the validity of the claim.Determining coverage and liability for the claim based on policy terms, coverage limits, and state regulations.

Phoenix, Arizona Area

Provide technical expertise to sales team to help close deals and exceed sales targets.Design and implement customized solutions for clients, ensuring they meet both technical and business requirements.Conduct product demonstrations and presentations to potential clients and partners.Keep up to date with industry trends and emerging technologies to provide informed advice to clients.Respond to technical inquiries from clients and troubleshoot any issues that arise during implementation.Create technical documentation and training materials for clients and internal teams.

Phoenix, Arizona Area

Conduct market research and analysis to identify customer needs, market trends, and competitor offerings.Develop and execute product strategy and roadmap for the company's point-of-sale products.Define product requirements and specifications, ensuring they align with customer needs and company objectives.Manage the product lifecycle from ideation to launch, including prioritization of features, development of release plans, and product launch activities.Conduct usability testing and gather customer feedback to improve product design and user experience.Develop and maintain product documentation, including user guides, release notes, and product FAQs.Work closely with engineering teams to ensure that products are developed according to specifications and delivered on time and within budget.Analyze product performance and customer feedback to identify areas for improvement and new opportunities for growth.Collaborate with sales and marketing teams to develop go-to-market strategies and product positioning.Provide training and support to internal teams and external customers on product features and benefits.

San Francisco Bay Area

Identifying potential customers and creating leads through various channels such as cold calling, networking, referrals, and social media platforms.Conducting presentations and product demonstrations to potential clients to showcase the benefits and features of the MICROS POS system and how it can help their business.Developing and maintaining positive relationships with customers, understanding their needs, and providing solutions to their problems.Managing the sales process from start to finish, including negotiating deals, closing sales, and following up with clients to ensure satisfaction.Meeting or exceeding sales targets and quotas set by the company.

Phoenix, Arizona Area

Develop and execute sales strategies to achieve company targets for revenue, profitability, and market share.Identify and pursue new business opportunities by researching and targeting potential clients in the point-of-sale industry.Build and maintain strong relationships with existing clients to promote retention and repeat business.Negotiate contracts and close deals with clients, ensuring that all terms and conditions are clearly defined and understood.Provide accurate sales forecasts and reports to senior management on a regular basis.Manage the sales pipeline and ensure that all opportunities are properly tracked and prioritized.Attend trade shows, conferences, and other industry events to promote the company and its products.

Baltimore, Maryland Area

Collaborate with clients and project managers to define project scope, requirements, and timelines for implementing point-of-sale systems.Conduct on-site visits to assess client needs, review hardware and software configurations, and provide training to end-users.Install and configure point-of-sale hardware, software, and peripheral devices, such as scanners, printers, and card readers.Customize point-of-sale software to meet client-specific needs, including setting up menus, discounts, and promotions.Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.Provide ongoing technical support and training to clients, including new staff training and system upgrades.Conduct user acceptance testing (UAT) to ensure that the system meets client expectations and specifications.Coordinate with other departments, such as development and product management, to ensure effective and efficient implementation of new features and functionality.Document system configurations, technical issues, and resolutions to ensure knowledge transfer and effective communication among team members.Monitor project progress, identify potential issues or risks, and communicate project status to project managers and stakeholders.

Bachelor Of Fine Arts, Drawing

Drawing fundamentals: learning the basics of drawing, including line, value, perspective, composition, and anatomy. Drawing media.

Certification - University Of Arizona Coding Boot Camp, Full Stack Web Development Program, Awarded July 2018

HTML and CSS: learning the basics of website structure and design, including layout, typography, and responsive design. JavaScript.