Daniel Simon Email & Phone Number

Weybridge, England, United Kingdom

– Marshalling – directing exhibitors and visitors where to park their cars, supervising car park entrance and road crossings, including remove and store fence pegs, signage and pedestrian barriers.

Dartford, England, United Kingdom

– Cashier, e.g. handle transactions, queue management, general cleaning, attention to detail with product information, price reductions and offering the customer bags – Garden Centre, e.g. watering plants, sweeping, pricing goods and responding to customers.

Bluewater Shopping Centre, Greenhithe, Kent

– Guest service, e.g. greeting, offering assistance, storytelling, upselling, gift wrapping, responding to and making phone enquiries, reserving goods at other stores, or putting aside items for collection – Retail, e.g. tidying and replenishing, general cleaning, unpacking, security tagging, labelling and kimble goods, disposing rubbish, including observing and reporting suspicious behaviour.

London, United Kingdom

Volunteered at museum events. Helping to set-up by: working in teams to carry furniture, equipment and signpost. Engaging with the public, through: greeting, announcing, guestlist checking (using DigiTickets), running exhibits and demonstrations, doing surveys, interacting with family groups in arts and crafts, liaise with theatre groups and costumed actors, including assisting, ushering and directing visitors – at the following events: – 'Life and Works of W.E. Johns' – 'British… Show more Volunteered at museum events. Helping to set-up by: working in teams to carry furniture, equipment and signpost. Engaging with the public, through: greeting, announcing, guestlist checking (using DigiTickets), running exhibits and demonstrations, doing surveys, interacting with family groups in arts and crafts, liaise with theatre groups and costumed actors, including assisting, ushering and directing visitors – at the following events: – 'Life and Works of W.E. Johns' – 'British Science Week: The Physics of Flight'– 'Foundation Day' – ‘Wings of Windrush’ – 'Armistice Day 2018'– 'First World War Flying Machines' Show less

Hm Tower Of London

Tower Of London Shop: – Customer service, e.g. greeting, assisting, upselling, queue managing by ushering and handling enquiries. – Teamwork, e.g. end of day accounting, assist other retails, including merchandising displays, through screwing tables, moving fixtures and replenishing. – Unsupervised, e.g. cashier transactions, tax-free shopping, guidebook selling, product demonstrating, door supervising and answering the phone. – Attention to detail, e.g. retail security and… Show more Tower Of London Shop: – Customer service, e.g. greeting, assisting, upselling, queue managing by ushering and handling enquiries. – Teamwork, e.g. end of day accounting, assist other retails, including merchandising displays, through screwing tables, moving fixtures and replenishing. – Unsupervised, e.g. cashier transactions, tax-free shopping, guidebook selling, product demonstrating, door supervising and answering the phone. – Attention to detail, e.g. retail security and stock replenishing, general cleaning, including price labelling. Feminist Fete: – Communication, e.g. by mobile phone to site manager. Guestlist checking for exhibitors and visitors. Wristband issuing. Informing visitors of workshops and having signing-up forms completed. Have permission forms completed for visitors being filmed and photographed during the event. Including issuing and collecting surveys from attendees when leaving the event. – Teamwork, e.g. moving artefacts and food for exhibitors and stalls. – Customer service, e.g. assisting wheelchair users with disabled toilets and giving directions. Go Medieval at the Tower: – Customer service, e.g. greeting and directing visitors, interacting with family groups in arts and crafts and crossbow activities, including distribute stickers for guests. Confessions at the Tower: Justice – Running a drinks reception, directing and ushering visitors, in addition to moving seating equipment. Show less

Iwm Duxford, Cambridge

During the 2018 Duxford air shows, I’ve done:– Cash handling, e.g. selling programmes and bottled water– Teamwork, e.g. putting up gazebos and carrying displays to marquees – Guest interaction, e.g. promoting memberships and stewarding.

Southampton, United Kingdom

– Customer service, e.g. greeting, enquiries handling, handle transactions, upsell offers and GOSH charity donations. – Attention to detail, e.g. price tagging and stock replenish.

London, United Kingdom

Performing an array of general retail tasks, including: – Delivering ice cream to remote shops – Teaching new employees their retail duties– Seeking information for customers – Chasing up customer enquiries and orders – Parcel delivering to the London Zoo Post Room – Approving signage wording and layout for retail promotions – Set-up, open and run the Lions shop for the Royal Opening of the Land of the Lions – Dressing and undressing shop mannequins –… Show more Performing an array of general retail tasks, including: – Delivering ice cream to remote shops – Teaching new employees their retail duties– Seeking information for customers – Chasing up customer enquiries and orders – Parcel delivering to the London Zoo Post Room – Approving signage wording and layout for retail promotions – Set-up, open and run the Lions shop for the Royal Opening of the Land of the Lions – Dressing and undressing shop mannequins – Assisting Gir Lion Lodge overnight guests through escorting, directing and enquiring on behalf – Upselling zoological memberships and selling animal adoption packages – Warehouse – check listing and scanning delivered goods and prices, storing items, price tagging, reporting discrepancies, Brand Ambassador: – Passing on verbal messages – Sign-posting– Bannering – Attending to visitors – Greeting guests– Distributing maps– Upselling Premium Safari tours– Tour group checking-in – Tallying customer payments, handling cash and a manual PDQ card machine– Roaming in a designated area– Giving directions– Curating – Fetch props– Stewarding – Flyering. Show less

London, United Kingdom

At Hamleys Flagship Store in Regent Street, my role entails the following: setting up promotional displays, stock merchandising, unloading deliveries and ensuring merchandise is stored accurately.

London, United Kingdom

As a guest service assistant, I work in the following departments: The London Eye Ticket Office – In admissions, I greet customers, handle enquiries, transactions and cash, leafleting, upsell guide maps and inform the different attractions available in cluster tickets. In addition to providing extensive information for: The London Eye, The River Cruise, Sea-Life London Aquarium, Madame Tussauds and The London Dungeon. The Iconic Store – In retail, I do various stock… Show more As a guest service assistant, I work in the following departments: The London Eye Ticket Office – In admissions, I greet customers, handle enquiries, transactions and cash, leafleting, upsell guide maps and inform the different attractions available in cluster tickets. In addition to providing extensive information for: The London Eye, The River Cruise, Sea-Life London Aquarium, Madame Tussauds and The London Dungeon. The Iconic Store – In retail, I do various stock replenishing, via arranged clothing merchandise in order of size and colour and price tagging retail goods. In addition to assisted customers on enquiries and shopping choices, including performed general cleaning and shop tidying. 4D Experience – In Guest Services, I engaged with customers, via distributing 3D glasses and numbered collection cards for photographs, customer photograph-taking, in addition to crowd managed the foyer. Show less

London, United Kingdom

At ZSL London Zoo, I carry out unsupervised work and assisting others in different retail outlets. Collectively, they are: the London Zoo Warehouse, the Main Zoo Gift Shop, Animal Adventure, Penguin Beach, Tiger Territory, Gorilla Kingdom, the Reptile Kiosk, Lion’s Den, Hawking Pop-up Shops and Trolleys, as well as Vending Machines. My initial role is to provide a high level of customer care, while maximising charitable sales for wildlife conservation. This is achieved, via: –… Show more At ZSL London Zoo, I carry out unsupervised work and assisting others in different retail outlets. Collectively, they are: the London Zoo Warehouse, the Main Zoo Gift Shop, Animal Adventure, Penguin Beach, Tiger Territory, Gorilla Kingdom, the Reptile Kiosk, Lion’s Den, Hawking Pop-up Shops and Trolleys, as well as Vending Machines. My initial role is to provide a high level of customer care, while maximising charitable sales for wildlife conservation. This is achieved, via: – Stock replenishing through tidying, including refilling retail shelves and rickshaws for Sunset Safari events – Creating price tags for goods in the London Zoo Warehouse – General cleaning (e.g. cashier areas) – Unloading, stacking, transporting and storing delivered goods (including using palettes and pump-trucks)– Periodical front-of-shop greeting, door supervision, crowd-managing school groups and Exit Door – Assisting customers with shopping choices and clothing sizes (e.g. offering baskets) – Enquiries handling, and giving directions to enclosures, facilities and transport– Dealing with First Aid, missing children, found and lost property, wheelchair and pushchair hire – Responding to fire evacuation and animal escape procedures, for example crowd managing customers to either vacate the premises or find shelter – Transporting goods between shops on customer requests – Cash handling, refunding, exchanging and giving discount on goods and services – Upselling and recommending to customers, while distributing leaflets – Recording damaged and unfit goods, while collecting, storing and disposing them separately – Adapting to unforeseen changes, e.g. accepting and acting on delegated tasks including extensive work at other retails – Working independently when running a remote shop, while maintaining good presentation throughout and ensuring good supply of stock, via checking shelves during quiet periods and communicating with warehouse and staff on the internal telephone. Show less

London, United Kingdom

As a representative, it is during stadium events, e.g. concerts, football and rugby match days, which I perform the following duties: – Interact with stadium visitors, through greeting, enquiries handling, general conversation and taking various actions, e.g. First Aid, rectifying problems, witnessing incidences, reporting food spill hazards and those causing nuisance. – Develop and maintain working relationships with teams, retail workers and stewards. – Keep personal… Show more As a representative, it is during stadium events, e.g. concerts, football and rugby match days, which I perform the following duties: – Interact with stadium visitors, through greeting, enquiries handling, general conversation and taking various actions, e.g. First Aid, rectifying problems, witnessing incidences, reporting food spill hazards and those causing nuisance. – Develop and maintain working relationships with teams, retail workers and stewards. – Keep personal presentation to a high standard. – Patrol the stadium grounds and be present within easier vicinity of visitors. – Provide special customer care to vulnerable and other persons, e.g. injured, special needs, disabled, mentally ill, elderly, pregnant, or older minors with smaller children or young persons. Through arranging wheelchair loans and transporting to disabled lifts, entrances and stadium seating, reporting found/missing people, in addition to opening disabled toilets and baby changing facilities. – Recommend and encourage "Young Person Wristbands" to family groups with young children, but issue coloured wristbands for spectators queuing for standing-only during the concert. – At the information booth, give directions, offer assistance, maintain tidiness and organisation, in addition to using the internal telephone for responding or making calls. Show less

London, United Kingdom

Working at the Lycamobile Ice Rink, my role as a Skate Hire Assistant, entailed: – Customer service, e.g. greeting customers, general cleaning and door supervision – Attention to detail, e.g. exchanging customers' own shoes for hired ice skates, as well as attending to and quality checking used ice skates – Cash handling, e.g. accepting payments for cloakroom hire – Communication, e.g. raising problems to manager and working in teams – Other services, e.g. snow shovelling… Show more Working at the Lycamobile Ice Rink, my role as a Skate Hire Assistant, entailed: – Customer service, e.g. greeting customers, general cleaning and door supervision – Attention to detail, e.g. exchanging customers' own shoes for hired ice skates, as well as attending to and quality checking used ice skates – Cash handling, e.g. accepting payments for cloakroom hire – Communication, e.g. raising problems to manager and working in teams – Other services, e.g. snow shovelling for the rink ice machine. Show less

London, United Kingdom

Working in a temporary ice sculpture exhibit, my role entailed: – Customer service, e.g. greeting, ushering and dealing with misbehaviour – Attention to detail, e.g. scanning tickets, safety checks – Teamwork, e.g. general cleaning and handling enquiries– Unsupervised, e.g. queue management, floor supervision, including report hazards and accidents by radio control.

Bachelor'S Degree, Media (Film & Television)

Activities and Societies: Student Representative, Founder and President of the Edge Hill Arts Appreciation Society, Volunteering.

Btec National Diploma, Electronic Media

Activities and Societies: Student Representative, Dedication Award for Student Performance

Nvq Level 1, Catering And Hospitality

Education record

Activities and Societies: School Councillor, Library Assistant, fundraising for Cancer Research, Mediator, National Bakery School.

Foundation Certificate, Food, Hygiene And Safety