Daniel Simone Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne, Australia

Melbourne, Australia

Managing the Smart Tutor Customer Support team at the Samsung Experience Store (Highpoint). My role involves managing the 25+ team members that make up the customer support team. Involved first and foremost is people management and training, where the ongoing updates and evolutions of the Samsung product line and platform create a contestant need for staff.

As a Smart Tutor for Samsung, I was the first point of contact for customers experiencing any issues with their Galaxy devices. Whether it was connection issues, software crashes. It was my duty to identify the problem and find a solution using the tools at my disposal. Having detailed knowledge of how the phones operated and utilising diagnostic tools I.

Altona North, Victoria

My primary role was to develop strong customer relationships understanding what they require from Fashion Biz, and by doing so continue to grow sales. I also helped to develop marketing strategies for customers that they will then present to their customers for mutual gain. Within my role I would field enquiries for customers on indent orders and custom.

Vodafone Watergardens

• As a Retail Store Associate your key responsibility is to: Contribute to the achievement of sales targets, by maintaining an exceptional level of customer satisfaction in a professional sales environment with a.
• Providing customers with a professional experience to arrived at a tailored solution that fits their needs
• Maximise sales opportunities at all times through the provision of extraordinary levels of customer service
• Ensure store and individual targets are met on a regular basis
• Assist the Store Manager in ensuring that the store meets expectations in regards to visual presentation
• Provide support for administrative processes including daily banking and POS

Melbourne, Australia

Responsible for assisting with profitability and growth of the business by the successful execution of a Sales Assistant position to 3 Account Managers. Creation of specific products and services that require creation, design or manufacture. Developing and maintaining industry awareness and innovation. Responsible for Chilli Promotions online presence.

Responsible for assisting with profitability and growth of the Promotional Marketing division by the successful execution of the production of client specific products and services that require creation, design or manufacture. Co-ordinating artwork, production, quality checks and supply chain requirements, developing and maintaining industry awareness and.

VJS Auto Repairs is my family's business, with three locations in Melbourne we have enjoyed a sustained, quality-driven company dedicated to upholding responsible and customer focused operations. Key ResponsibilitiesLocal Site Marketing Efforts - providing sponsorship to local communities for the purpose of advertisementOrganising and implementing in-store.

Certificate Iv In Training & Assessment, Adult And Continuing Education And Teaching

Bachelor Of Business, Marketing

International Marketing & Management

International Study Tour with La Trobe University

Certificate Iii - Retail Operations, Retail Operations

Certificate Iii Cinematography (Film & Television)