Daniel Smiley work email
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Daniel Smiley personal email
Daniel Smiley is a Quality Assurance Analyst at FanDuel. He possess expertise in customer service, communication, committment, sales, customer satisfaction and 14 more skills.
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Quality Assurance AnalystFanduelOrlando, Fl, Us
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Customer Support AgentFanduel Oct 2022 - Present• Handle all betting inquiries relating to Sportsbook (Tier 2) and Casino (Tier 3)• Resolve issues/ inquires via email and chat support• Provide technical support for desktop and mobile applications• Notate cases after every user interaction into Salesforce• Escalate complex problems to higher-level support or management when necessary• Adhere to regulatory requirements & company policies related to responsible gaming and customer verification
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Talent Acquisition ConsultantRevolent Group Jan 2022 - Jul 2022• Posted jobs and sourced for qualified candidates • Utilized Applicant Tracking System (ATS) to collected and organize information about job applicants• Prescreened candidates and informed them of all relevant job openings for their skill set• Scheduled interviews and provided feedback to candidates• Sent offer letters and assisted Human Resources with onboarding• Collaborated with management about current and future job openings -
Human Resources Shared Services RepresentativeAdventhealth Jan 2021 - Aug 2021Altamonte Springs, Florida, United States• Interact with AdventHealth employees from all locations across the United States• Assist employees with Time & Attendance, Payroll, Compensation, Benefits, and Employee Relations Inquiries• Assist managers with making changes to employee job data• Remote into employees’ computers to troubleshoot issues• Escalate difficult system issues to HRIS• Stay up to date with HR policies related to functional area• Maintain knowledge of federal, state, and local employment law related to functional area• Document all interactions in case notes and update case status to properly indicate stage of completion• Produce and maintain functional records and reports• De-escalate situations through the use of effective communication techniques and involve supervisor as necessary• Maintain employee privacy, follow defined standard and protocols for security and confidentiality -
Financial Aid Student AdvisorFull Sail University Oct 2018 - Mar 2020Winter Park, Fl• Educated students in the process of securing federal and alternative funding for tuition• Assisted students and parents in the process of federal and educational loan applications• Communicated with students and families to assess needs relating to financial aid• Maintained knowledge of Title IV regulations, institutional policies, enforced college, state, and federal policies• Utilized programs such as Salesforce, Campus Vue, and Microsoft Office• Complied with the Family Educational Rights and Privacy Act (FERPA) -
Technical RecruiterTutela Talent Jan 2018 - Jun 2018Orlando, Florida Area• Worked with Account Managers to help clients fill new openings within cyber security field• Sourced for candidates while utilizing Bullhorn, Monster, and LinkedIn Recruiter• Prescreened potential candidates• Reviewed and reformatted resumes• Scheduled candidates’ interviews with clients• Updated candidates with client feedback• Assisted with startup process for the company -
National Recruiting ConsultantHcs Healthcare Dec 2016 - Sep 2017Winter Park, Fl• Collaborated with Account Managers to help clients fill new openings within healthcare field• Sourced for candidates using Bullhorn, Indeed, CareerBuilder, and ZipRecruiter• Prescreened potential candidates• Reviewed and reformatted resumes• Scheduled and prepared candidates for interviews• Updated candidates with client feedback• Answered questions regarding payroll and scheduling• Discussed employee benefits• Adhere to compliance policies
Daniel Smiley Skills
Daniel Smiley Education Details
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Business Administration And Management, General
Frequently Asked Questions about Daniel Smiley
What company does Daniel Smiley work for?
Daniel Smiley works for Fanduel
What is Daniel Smiley's role at the current company?
Daniel Smiley's current role is Quality Assurance Analyst.
What is Daniel Smiley's email address?
Daniel Smiley's email address is ds****@****ail.edu
What schools did Daniel Smiley attend?
Daniel Smiley attended University Of Central Florida.
What are some of Daniel Smiley's interests?
Daniel Smiley has interest in Education.
What skills is Daniel Smiley known for?
Daniel Smiley has skills like Customer Service, Communication, Committment, Sales, Customer Satisfaction, Retail, Time Management, Retail Sales, Store Management, Profit, Loss Prevention, Merchandising.
Who are Daniel Smiley's colleagues?
Daniel Smiley's colleagues are Joshua Mehta, Silvia Simonassi, Aaron Powell, Andrea M., Jessica Fleischer, Stephanie Mendel, Cams, Ckyca, Cams-Audit, Sungmin Rachel Kim.
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