Daniel Smith Email & Phone Number

Overland Park , Kansas

Overland Park, Kansas

Hired as a full-time systems administrator and technical support specialists following initial consulting role to design, purchase, setup, and configure all of the Desktops, Laptops, Application Software, LAN/WAN/WiFi Networks/Server/Storage systems needed initially to get the company’s IT systems operational. Full time responsibilities consisted of on-site and remote technical and desktop user support, Systems Administration, and graphic services to design and create the company logo and branding for business cards, yard signs, and other web/marketing materials. Responsibilities:-Purchased, configured, supported, and maintained all server, network, storage, laptops, and desktops hardware and software. Setup mounting racks, patch panels, and UPS power backups and installed and ran CAT6 Ethernet cables for servers, switches, router, and NAS storage.-Setup MS Server 2012 ADDS roleDomain Controller and Active Directory Domain for user authentications and file permissions, DNS, DHCP, WSUS and Certificate Services, , MS Office 2013, Outlook and Office 365 email, and shared NAS storage.-Responsible for creating and managing all Active Directory user accounts, permissions, and group memberships, Exchange and Office 365 E-mail accounts.-Setup and configured Laptops and Desktops with Windows 7, Office 2013, and other data security, encryption, antivirus/malware, and Real Estate related software and website tools.-Setup ISP connection and configured router firewall, LAN and WiFi network with WPA2 Security, VPN and WiFi authentications with Microsoft NPS and certificate services. Android phone and tablet connectivity.-Multi-Tier Technical and Desktop Support for MS OS Windows 7, Office 2013, and other related software and hardware using remote desktop and Solarwinds management tools.-Provided graphic design services to develop initial company logo and branding for the Red Door Group.

Lenexa, Kansas

Hired as a full-time technical support specialists following an initial 6-month contract to hire role that was converted to full time in 3 months. Responsible for Multi-Tier on-site and remote Desktop/Network/Server and IT Infrastructure support for the company's 250+ users located in the US and Overseas. Promoted into a Systems Administrator role tasked with managing and maintaining the Active Directory Domain Services, physical and VMware ESXi Windows Servers (2003/8/12 R2), VMware VDI’s, Exchange 2010 & Office 365, developing and managing new solutions for imaging (MDT 2013/SCCM), secure laptop and OS deployments, Asset management/Purchasing, Microsoft OS/software updates, certificate services CA-PKI, HDD disposal, and software to manage, monitor, and support all desktops, laptops, servers, and secure LAN, WiFi and VPN connections.Responsibilities:-Multi-Tier Technical and Desktop Support XP, 7, 8 and MS Office 2010-13 , Active Directory, MS Exchange and Office 365 E-mail accounts, Salesforce, Track-IT, web sites, networks, building security and asset tracking/purchasing. -Systems Admin for Domain Servers, server-based roles, Exchange, Office 365, WSUS, DHCP, DNS, RAS, DFS, IIS, SQL, SharePoint. Implemented a new solution for OS and software deployments and imaging for workstations, laptops, and all servers via MDT/SCCM. Microsoft WSUS and third-party updates, enterprise Anti-Virus Applications and Encryption software.-VMware hosts, clusters, and virtual machines with VMware ESXi vCenter and VMware View/Horizon.-Purchasing desktops, laptops, servers, monitors, software and managing all licensing usage/version/renewals for Microsoft and other.-Deployed technologies to ensure the security of mobile and wireless devices.-Developed system to properly erase and dispose of all company data on tapes and hard drives.-Diagnosed and solved all local Ethernet (LAN) and (WAN) network connectivity issues, managed WiFi and VPN connectivity with Microsoft NPS Server.

Overland Park, Ks

Responsible for Multi-Tier on-site and remote Desktop/Network/Server and IT Infrastructure support for the company's 1200+ end-users located at several sites in the Kansas City area and providing Managed on-site IT support services for several outside clients.Responsibilities: Setup new laptops/desktops/servers and provided Technical and Desktop Support for on-site and remote break/fix issues troubleshooting server, network, and workstation hardware and software application issues running Windows XP, Vista, Windows 7, MS Office 2003/07, and various other Windows, Citrix and Web Based applications. Managed a multi-server Citrix Farm using Citrix Presentation Server 4.5, XenApp 5/6. Manage VMware hosts, clusters, and virtual machines with VMware ESXi vCenter and VMware View. Hardware repair/replacement on servers, laptops and desktops as well as asset management. Create and configure Active Directory user accounts, Exchange email accounts, Active Directory group/security memberships, and GPO's related to IE, WSUS, SMS, and logon scripts. Responsible for installing, configuring and administering Symantec Backup Exec on all Domain Servers creating daily weekly, monthly, and yearly backups on disk and tape. Setup an off-site service to pick up and store tape backups and system-wide Disaster Recovery. Deployed and managed technologies to ensure the security of mobile and wireless devices. Developed systems to properly erase and dispose of all company data on tapes and hard drives. Diagnosed and solved all local Ethernet (LAN) and (WAN) network connectivity issues, managed WiFi and VPN connectivity with Microsoft NPS and certificate services, and all printer connectivity via AD. Provide complete on-site Infrastructure/Systems/Network/Desktop and Server Administration services to several not-for-profit agencies and other external clients in the Kansas City area for a fee.

Lenexa, Ks

Senior Desktop Support Analyst:Responsible for providing all aspects of on-site and remote Desktop/Network/Server and IT Infrastructure support for a large, multi-site Commercial/Industrial Electrical, Structured Cabling, and Network Services company with 500 plus remote and 250 office users located in the US and UK. Provided on-site and remote support via Adobe Pro Connect, RDP and VNC to troubleshooting end user hardware and software application issues using Windows XP, Vista, Microsoft Office, and various other Windows, Citrix and Web Based applications. Responsibilities:-Hardware repair/replacement on HP laptops and desktops. Maintained asset management database using ToolWatch and MS SharePoint.-Purchased, configured and setup all new laptops and desktops for end users using Windows XP/Vista and related company software as well as Smart phones (Windows Mobile) and Air cards.-Created and maintained all Active directory and Citrix user accounts, security/email distribution group memberships, and GPO's related to WSUS, SMS, and logon scripts. -Established successful relationships with outside vendors to purchase new hardware, software, and ISP's, Wi-Fi, and Dialup access accounts for the company. -Managed and maintained Citrix server farm, Exchange server, Active Directory Domain controllers, HP robotic tape backups, and WSUS/SMS servers. -Diagnosed and solved all hardware, software, network printer/scanner, wireless networks, air cards and cell phones and Citrix client accounts/issues.Systems Administrator:Responsible for maintaining and supporting all aspects of the company's IT Infrastructure related to servers, networks, e-mail, data security/backups, and company's core applications. Managed and implemented projects related to upgrading/optimizing Servers and Networks, a company-wide disaster recovery plan, new data/user security procedures, e-mail spam and web security technologies, as well as many new emerging technologies.

North Kansas City, Mo

• Managed and maintained a multi-user client/server LAN/WAN network environment for a Civil Engineering, Land Planning, Landscape Design, and Surveying Company. • Responsibilities included maintaining Microsoft NT 4.0/2000 server, Exchange server 5.5/2000, NT 4.0 workstation/2000 Pro/XP Pro, Veritas Backup Exec, Citrix Presentation Servers, Symantec Corporate Edition virus software, and many other server and client based maintenance, performance, security, and productivity related applications.• Set up new infrastructure to monitor, maintain, and report on all company hardware/software assets, client network access, risk management, and day to day procedures to facilitate the completion and accuracy of IT Audit reviews and database of information.• Responsible for daily server, network, and workstation maintenance consisting of new user domain and email account creation, setting up network shares for files and printers, monitoring server/network performance, UPS status, troubleshooting break/fix issues, desktop support and training, daily server data backups and file restoration as well as monitoring server/client antivirus functionality and creating ghost images for disaster recovery.• Responsible for working with outside service providers to research and purchase software, workstations, servers, printers, scanners, and to manage and maintain all warranty, maintenance agreements and software licenses and upgrade issues as well as training company personnel on software and hardware.• Computer tasks included building and configuring workstations and servers, installing hardware upgrades in existing workstation to improve performance, purchasing and configuring new workstations as well as providing support for all operating system and application software such as Autodesk's AutoCAD and Land Development Desktop Ver2, Microsoft Office 2000/3(PowerPoint, Project, Excel, and Outlook).

Microsoft Server 2012 R2, Microsoft Windows 10, Microsoft System Center, Microsoft Exchange

Working on: MCSA Server 2012 R2 MCSA Windows 10 Mobility

Bachelor Of Science (B.S.), Technical Management, 3.8

Activities and Societies: President's Honor Role (2 Semesters to finish)Successful professionals in the technical management field know.

Comptia Certifications, Microsoft Training, Comptia A + Operating Systems, A + Core Hardware, Network + Certs, Microsoft Server, Exchange

CompTia A + Operating Systems, A + Core Hardware, Network + Certifications Microsoft Server, Microsoft Exchange, Windows XP Desktop.

Associate'S Degree, Computer Information Systems