Daniel Spaeth Email & Phone Number

11333 Emerald St Dallas Tx 75229

At Dent Mechanic Group, we are passionate about cars, customer experience, and teamwork, demonstrating our high-quality service and commitment to you. Our mission is to make dent repair as easy as possible, from rental car delivery to damaged car towing, with zero out-of-pocket costs.Communication is the key to our success, treating your car as if it was our own and making you feel like you are a part of our family. You can expect a high level of service from us because that is what you deserve. Working with you from start to finish, you can rest easy knowing your car is in the best hands.

Dallas, Texas, United States

Auto Sales and Rentals

Dallas/Fort Worth Area

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Lewisville

• Manage day-to-day operational events, providing business analysis and problem-solving recommendations based on knowledge of best practices and process implementation.• Operational oversight – direct management and day to day operational leadership of offshore Operations Manager, Team Leads, Quality Assurance, MIS (WFM), Trainers, and Agents• Financial oversight – vendor management / invoice analysis• Workforce – employees, contractors, locations, planning, impact of changes on workforce • Develop and manage the preparation of reports, metrics, and presentations. • Manage ad-hoc analytical requests and lead efforts in the analysis and generation of detailed management information reporting – liaise with business partners (including GSO, HR, Training, Compliance and Centralized Reporting) to ensure transparency and best practices – • Support default management leadership team across all business management functions – drive responsibility and accountability with fact based analysis and communications. • Develop and implement metrics and KPI’s to help manage business goals.• Manage volume, quality, and timeliness of vendor deliverables.

Lewisville

Interviewing and training of newly hired Loan Counselors. Responsible for a team of a minimum of 10 Loan Counselors, with the goal of training and promoting them into the various departments of the organization.Responsible for helping distressed borrowers maintain financial security, while coaching them through their potentially difficult times.

Negotiates modification based default resolutions on assigned mortgage loans.Contacts customers with severely delinquent mortgage loans for the purpose of working out solutions such as deeds in lieu, short sales, forbearance's and various modifications based on loan type -- in order to cure the default.Works with customers, real estate agents, attorneys and investors to develop workout solutions on mortgage loans where home owners are facing financial difficulties.Identifies workout options based on financial packages, credit reports, tax returns, appraisals, hardship information and investor/client guidelines.

Bachelor, Public Relations Minor Business Marketing

Activities and Societies: P.R.S.S.A (Public Relations Student Society of America) ------------ Sigma Phi Epsilon -- Recruitment Chair (1.

Education record