I run the Mass finish department for Leatherman on swing shift with one other operator. We are responsible for 20 different machines, including vibratory bowls and various tumblers. I also have to maintain a waste water treatment system for all water used. As well as manually unload pallets of parts and stage them for processing. I also make sure the scrap metal hoppers from all of our punch presses and fine blank presses are dumped as needed. My position is not customer… Show more I run the Mass finish department for Leatherman on swing shift with one other operator. We are responsible for 20 different machines, including vibratory bowls and various tumblers. I also have to maintain a waste water treatment system for all water used. As well as manually unload pallets of parts and stage them for processing. I also make sure the scrap metal hoppers from all of our punch presses and fine blank presses are dumped as needed. My position is not customer facing, but proper time management and assessment of priorities that are always in flux is essential to keeping everything running smoothly. Show less

I used online ticketing system 'Zen Desk' to field player support e-mails. Helped customers to troubleshoot software and hardware issues prohibiting them from playing the companies online games. Instructed customers on game play mechanics and company policies.

Answered calls to learn relevant information about customer's problems in a respectful manner.Remotely accessed the customer's machine via LogMeIn Rescue to diagnose and complete repairsEntered customer information and session notes into an online system for reference purposesTrained customer's in the use of their computer and software.

Assisted Customers over the phone to diagnose service, billing or networking issues.Extract relevant information about problems in a respectful manner.Enter Data into a computerized system with information about the problem and repair.Answered questions from customers about products and services.

I sold comcast cable internet and television packages door to door.

I assisted customers with the boxing and shipment of their intended items