Daniel Vaughn Email & Phone Number

I am a Project Manager in the gaming industry with experience in technical support and customer service who enjoys new challenges and experiences that pushes me to improve my current skillset and grow personally and professionally. Some of the tasks that I currently perform on a regular basis are,- Plan and coordinate the installation and/or upgrades to IGT system products communicating across multiple departments to achieve a successful result- Facilitate the communication, both internally and externally among team members and customers with each project- Collaborate with colleagues on the creation and updating of Standard Operating Procedures and Informational Guides, making internal process more efficient- Develop, track and report on project progress, resources, staff, assets, schedules, and metrics- Maintain the highest level of professionalism throughout all interactions interdepartmentally and with customers- Maintain, foster, and grow positive relationships with customers while onsite implementing IGT systems projects

Listed skills include Call Centers, Voip, Troubleshooting, Wireless, and 30 others.

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  Colorado Technical University

  Associate'S Degree