Daniel Vera Email & Phone Number

Costa Rica

San Jose, Costa Rica

To drive and sell renewal contracts, responsible for leading a team of software subscription renewal business, aligned by quarter, to close the sale of all renewal contracts before contract expiration.Accurately forecast what renewal business is encouraged to close each month, Quarter.Team Enablement with mentorship, expectation, goal setting, and.

San Jose, Costa Rica

To sell $30M sales quota to renew end customers in the workspace enviroment,by helping and guiding the team to specific business strategies that can lead to a business renewal.To work in collaboration with Partners to drive pre and post sales support to end customers To help the team meet and exceed all established goals as well as setting and tracking.

Tampa, Florida, United States

To sell $100M sales quota for Samsung digital signage products, managed onboarding, acquisition, SMB and strategic Partners, working the long tail of the businessManaged assigned sales territories and day-to-day activities of sales teams in order to meet and exceed established goalsManaged the education SLED team in collaboration with KAMS and Directors To.

Tampa, Florida, United States

To sell $20M sales quota to Recapture expired renewal partners for Back up Exec and System RecoveryManaged assigned sales territories and day-to-day activities of sales team to meet and exceed all established goalsTo collaborate with distributors and Partners to generate, uncover and recapture new and existing business opportunities

San Jose, Costa Rica

In charge of group of 5 representatives of customer service for two line of business including a 3rd party departments and complete operations, handling all the medical doctor’s offices that the company represents in our client offices. Making sure high quality customer service procedures are followed properly to achieve the level of satisfaction to all of.

San Jose, Costa Rica

Responsible for the entire customer service operation, in charge of 1 line of business ensuring high quality performance. Developer of the customer service procedures, policies and standard processes for the organization and departments. Clients visits, supervisory development, analyzing statistics and data to determine the level of quality. Developing.

San Jose, Costa Rica

Responsible for 30 + people average, in charge of metrics KPI’S, such as average handle time, average talk time, hold times, after call work.

San Jose, Costa Rica

Responsible for 30 + people average, in charge of metrics KPI’S, such as average handle time, average talk time, hold times, after call work, availability, reliability, SLA and others.