Daniel Whiting Email & Phone Number

Ipswich, Queensland, Australia

Ipswich, United Kingdom

Support to the Security and Governance Manager in the development and maintenance of information security standards across the NHS Trust’s ICT Infrastructure to ensure compliance.Working with the relevant Trust, NHS and industry standards. to ensure compliance with the relevant Trust, NHS and industry standards.To provide specialist information security advice to all members of staff, whether that be, ad-hoc, as part of a project or to an Information Asset Owner.

Ipswich

Responsible for supporting the ICT Service desk and theICT support Technicians in the delivery of ICT support to users in the Trust and with commercial customers. Planning and coordination of staff within the teamsincluding delegation of work as well as mentoring and supervision of individual members of staff.The Technical aspects of the role includes providing advice to support Technicians in troubleshooting complex problems and coordinating the escalation of issues to the senior ICT technicians. The role includes technical problem solving on both hardware and software systems, including specialist and bespoke systems that require in depth training and knowledge.

Ipswich, United Kingdom

Delivers second line ICT support to all of our end-usersaround the organisation and with commercial customers. Tasks are drawn or allocated from a central management system where the call loads are managed, prioritising the work, and calculating the most efficient timetable for supportdelivery across multiple sites and to multiple users.The majority of the work is desktop problem solving for both hardware and software, including specialist and bespoke systems that require in depth training and knowledge.There is a responsibility for providing solutions, or customer oriented workarounds, within a service level agreement that defines priority and urgency. The role includes equipment servicing and replacement and new equipment installations Other aspects include the management of predefined areas of responsibilit of expertise.Participation in the essential administration of a Microsoft based network with Active Directory, and maintenance of local area networks.

Little Blakenham, Suffolk

Caspian delivers intelligent marketing solutions to heighten the performance of customer acquisition and retention programmes.Providing CRM soultion as a Microsoft accredited soultion provider.Woking with Microsft SQL server, Oracle and IBM DB and other Microsoft products.Supporting a wide customer base throughout the world.Testing software functionality and improvements and providing feedback to development department.Advice to end users.Working on new and Service releases.End user support via Service Desk.

Ipswich, Suffolk

Working in the Engineering Department within the Engineering area of the Suffolk College.Providing support to Lecturers and students in Engineering and IT related subjects.Arranging participating in practice demonstrations, offering advice relating to the Engineering Discipline.Updating documentation.Servicing machinery and equipment.Updating the COSHH regulations and reviewing Health and Safety. Compliance with the Health and Safety at Work etc Act 1974.Maintaining the Engineering Information Technology Structure and developments in the Computer Aided Design (CAD) and Computer Aided Manufacturer (CAM) area.Developing the Engineering area to keep up with industry.Providing practical advice where required.Providing support for Information Technology software and hardware.

Btec Higher National Certificate In Mechanical Manufacture, Engineering

Education record