Daniela Cervantes

Daniela Cervantes Email and Phone Number

Senior Customer Account Manager at Hootsuite @ Hootsuite
vancouver, british columbia, canada
Daniela Cervantes's Location
Mexico City Metropolitan Area, Mexico
About Daniela Cervantes

Specialist with extensive experience in areas of internal and external communication, marketing, customerservice, key accounts, project management, strategic alliances. Focused on results and joint growth.

Daniela Cervantes's Current Company Details
Hootsuite

Hootsuite

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Senior Customer Account Manager at Hootsuite
vancouver, british columbia, canada
Website:
hootsuite.com
Employees:
1430
Daniela Cervantes Work Experience Details
  • Hootsuite
    Senior Customer Account Manager
    Hootsuite Feb 2024 - Present
    Mexico
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  • Distillery
    Senior Account Manager
    Distillery Jan 2022 - Feb 2024
    Mexico
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  • Distillery
    Costumer Success Manager
    Distillery May 2021 - Jan 2022
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  • Punto Clave
    Senior Key Account Manager
    Punto Clave Dec 2018 - Apr 2021
    Management and attention to key accounts of the gasoline sector. Follow-up with IT to manage new developments. Review and negotiation of new contracts. Analysis of data. Development of new strategic alliances in the acquiring sector. Attention to after sales service. Coordination with the product area for the development of dashboards based on KPIs considered key for the sector.
    View
  • Go-Sharp
    Senior Key Account Manager
    Go-Sharp Jan 2018 - Dec 2018
    Mexico
    Coordination and management of retail accounts for a technology company. Monitoring and companiment of transnational clients such as Nestlé, Diageo, J&J, among others. Management of CRM platform and training of users in base / back office platform. Generation of Business Reviewswith KPIs in BI. Dashboard designs in BI platform.
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  • Go-Sharp
    Marketing Coordinator
    Go-Sharp Dec 2016 - Dec 2017
    Responsible for internal communication. Management, organization and maintenance of thecompany's social networks. Generation of content, news letters and commercial presentations. Redesign of the Website. Translation of commercial presentations. Preparation of press releases.
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  • Grupo Cpm Internacional S.A. De C.V.
    Account Manager
    Grupo Cpm Internacional S.A. De C.V. Aug 2015 - Mar 2016
    Mexico City Area, Mexico
    Coordination of accounts within advertising spaces within the AICM.
    View

Daniela Cervantes Skills

Leadership Social Media Negotiation Team Leadership Adobe Photoshop Advertising Digital Marketing Customer Relationship Management Strategic Planning Business Planning Microsoft Office Marketing Microsoft Excel Product Management Customer Service Business Strategy Management Project Management Public Relations Project Team Management Problem Solving Marketing Strategy Adobe Creative Suite

Daniela Cervantes Education Details

Frequently Asked Questions about Daniela Cervantes

What company does Daniela Cervantes work for?

Daniela Cervantes works for Hootsuite

What is Daniela Cervantes's role at the current company?

Daniela Cervantes's current role is Senior Customer Account Manager at Hootsuite.

What schools did Daniela Cervantes attend?

Daniela Cervantes attended Universidad Iberoamericana, Ciudad De México.

What skills is Daniela Cervantes known for?

Daniela Cervantes has skills like Leadership, Social Media, Negotiation, Team Leadership, Adobe Photoshop, Advertising, Digital Marketing, Customer Relationship Management, Strategic Planning, Business Planning, Microsoft Office, Marketing.

Who are Daniela Cervantes's colleagues?

Daniela Cervantes's colleagues are Emma Drake, Michiel V., Clarissa Freeman, Taylor Shein, Deborah Mergy, Anthony Grandillo, Mark Mc Donnell.

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