Daniela Latorre Moreno Email & Phone Number

British Columbia, Canada

Bogotá, Distrito Capital, Colombia

Bogotá, Bogotá D.C., Colombia

Lifecycle management in Cloud / On premise projects and Go-Live implementation and Live. Analyze, plan and execute projects with an understanding of customer and partner needs. Solve problems of maintenance in the North LAC MU and follow-up of weekly dashboard.- Helped achieve key improvements in customer satisfaction rates in annual NPS in North LAC.- Efficiently solved incidents of customers and partners, which was crucial to winning the purchase of licenses, timely execution of projects, projects completed below the set budget, earning the praise of AEs and customers.- Recognized by the president of North LAC for role in processes in ASUG Colombia.- Received annual award from managers for rapid adaptation to the position and achievement of objectives before deadlines.- Use of different systems such as ICP, ERP, CRM, SAP Concur, HANA, JIRA, Qualtrics and Sybase.

Colombia

Develop in COBOL and management of JCL, SQL and DB2, with knowledge in ChangeMan, CONTROL-M and Spool. Follow standards based on BBVA's Altamira platform. Execute projects in Compensar, with development in .NET services (C# and Visual Basic), HTTP, SQL Server.- Delivered major project within deadline for BBVA in COBOL.- Created batch reports and online forms.- Executed unit and integral tests and assisted with needs analysis in COBOL.

Dba - Business Administration

Baccalaureat En Informatique De Gestión, Computer Science

Systems Engineer

Professional in Systems Engineering