Provides leadership and management to staff for maximum operational efficiency.Interviews and on-boards new employees, conducts relevant training and performance reviews.Coordinates clinical and administrative schedulesAssessment of operations and implements cost reducing changes.Stays current on relevant insurance policies, coding and reimbursement issues.Conducts weekly and monthly department meetings.Responsible for resolving internal and external conflicts.Oversees insurance team providing guidance for denials and appeals.Ensures that deadlines are met for many time sensitive tasks.Troubleshoots computer, fax, phone and system issues.Handles direct administrative issues.Prepares payroll.

-Main point of contact for administrative and clinical staff of 4 offices. -Accountable for management employees-Responsible for Payroll, managing time off and schedules to maintain workflow. -Troubleshoots computer, fax, phone and system issues. -Provides leadership, supervision and direction to staff for maximum operational efficiency. -Assesses and implements positive changes for the operation of company. -Stays current on relevant insurance policies, coding and reimbursement issues. -Responsible for monthly staff meetings. -Responsible for resolving conflicts. -Obtains all necessary prior authorizations for medical services.

-translator for Spanish speaking patients-scheduling of appointments-assists with coordination of insurance -handles high volume of calls-tracks referrals

Maintained monthly sales average of 25%. Scheduling of appointments for current clients, as well as introducing potential clients to the clinic. Sales of high-end retail products. Maintain organization through paperwork while attending to high volume of calls. Contacting clients via telephone and email for all appointment confirmations and issues regarding accounts.

Accountable for both personal and team sales. Responsible for clientele return based on exceptional customer service. Organized, directed and acted on projects in efficient and timely manners. Reviewed and reported sale numbers to regional and store manager. Assessment of results and plan for team improvement while updating associates' knowledge of products.

Oversaw and directed sales floor team as well as stock room employees. Responsible for strategic placement of employees for maximum sales and customer satisfaction at all times. Balanced competing priorities with time management and organizational skills. Held accountable for daily bank deposits and records, as well as store's daily results. Strategized and implemented policies for increased brand loyalty. Led with optimism and maintained team's energy with appreciation for dedication to the brand.