Daniela Carvalho Email & Phone Number

São Paulo Area, Brazil

São Paulo Area, Brazil

São Paulo Area, Brazil

São Paulo Area, Brazil

Responsible for all the Executive Education products.

• Managed Brazil clients' participation on a global survey about Human Resources professional needs regarding Reward (Project: Understanding Clients Initiative).
• Audited Brazil RIS processes to comply with Global Protocols when calculating Reward Information to clients (Project: Promise to Clients 1)
• Implemented the first 2 process transitions to the Americas Region Processing Center in Buenos Aires. Designed a 2-year plan to transition database processing and reward analyses from Brazil to Buenos Aires. This.
• Participated as a team member in the creation of a handbook for opening new offices across the globe (Project: Promise to Clients 2).

• Responsible for the Finance and IT departments of the company in Brazil.
• Implemented weekly control reports for A/R & Collections; designed payment terms and collections policy. In 2 months, the past due A/R balance was reduced by 50%.
• Performed monthly and quarterly forecasts, adjusting the 2009 budget to the current results and expectations.
• Launched the HR PeopleSoft implementation project, working closely with the HR department to understand and solve current issues.

• Managed operations of the IQPC branch in Latin America. The company, present in Brazil since Jun ’05, produces and runs an average of 8 business conferences for executives in Brazil and L.A. per month.
• Responsible for business turnaround from net loss in 2006 to being a profitable company in Brazil by 2007.
• Ramped up 2 sales teams: delegates's sales (telesales) and sponsorship sales. These 2 teams led the company to double yearly sales in 2008.
• Built team structure from 35 people to 90, to support current product offer in Brazil and L.A. Later, reacting to the global crisis, performed team and product reductions to preserve profit margins.
• Developed, coordinated research and approved conference topics in HR, Marketing, Legal and other areas. Built Energy Division Team now responsible for almost 50% of local contribution.
• Actively participated on the development of the Talent Management and Development global structure; Board Member of the Global HR Academy.

• Implemented and developed the Shared Services business structure in Brazil, including HR and Finance functions among others.
• Formated service offers and sold to local GE businesses: accounting (AP/AR), employee services (payroll, benefits), indirect sourcing and travel center.

Import and distribution of consumer goods; market research.

Industry research, content creation and management for executive conferences.

· Lead projects at the Distribution P&L: increase contribution margin / reduce price variation.· Mentored Executive Band project: new pricing methodology for the business.

· Lead the L.A. medical equipment installation team through a complete redesign of operating disciplines/processes, to comply with the sales recognition policies. · Managed the parts bonded warehouse team in Brazil and 3 more local warehouses throughout L.A., assuring parts availability, reducing import cycle time and costs.· Lead team to achieve 100%.

· Developed Six Sigma competency in Brazil – train and mentor Green Belts projects.· Developed projects: reduce down time of medical equipment, and digitize manual processes.· Developed projects at customers: increase customer productivity and patient throughput.· Stretch assignment: created the Latin America Call Center for service support.

· Elaborated the annual plan as well as monthly/quarterly estimates for the service area.· Elaborated monthly result analysis versus plan and running rate. · Developed studies on service business issues (inventories, parts consumption...).

· Elaborated the Strategic Long-Range Plan (five years), coordinating all departments.· Gave strategic support on the elaboration of financial plans and quarterly revisions.· Developed investment analysis of capital expenditures in Brazil.

Executive Education

Css

Bachelor

Education record