Daniela M.

Daniela M. Email and Phone Number

Customer Experience Engineer @ Pelico
Miami, FL, US
Daniela M.'s Location
United States, United States
Daniela M.'s Contact Details

Daniela M. work email

Daniela M. personal email

About Daniela M.

Solution Engineer in the Ad-Teach industry 🚀 Full-Stack Web Developer 👩🏻‍💻I have over 8 years of Sales experience in different industries. The empathy and communication developed during these years, along with my curiosity and ability to learn quickly, have brought me to Web Development. I enjoy working with a team, creating new projects, building new ways to improve on projects, and solving problems. In my free time I help my brother’s company doing development for his website, marketing strategies for ads in Meta platforms and analysis of sales performance. Fluent in English/Spanish.✅Some of my soft skills:Creative and Outstanding problem-solving. Self-motivated, proactive, and great talent to adapt to new environments.

Daniela M.'s Current Company Details
Pelico

Pelico

View
Customer Experience Engineer
Miami, FL, US
Website:
pelico.io
Employees:
150
Daniela M. Work Experience Details
  • Pelico
    Customer Experience Engineer
    Pelico
    Miami, Fl, Us
  • Mediaquery
    Technical Support Engineer - Level Ii
    Mediaquery
    Miami, Fl, Us
  • Teads
    Technical Solutions Engineer
    Teads Feb 2023 - Present
    Miami, Florida, United States
    Teads is an Advertising technology company that is focused on creating mobile web advertisements. Here my role of Solutions Engineer is to implement, advise and consult for all technical matters between Advertising Campaign Managers, and Publishing Managers. Developing expertise in the Advertising industry, with hands-on experience implementing technologies like Google AMP, Header Bidding, Inread Advertising, Campaign optimization, Performance Campaigns and more. At Teads, we created our own advertising marketplace where Ad buyers can create their own targeted campaigns, thereby increasing ad spending drastically. As a solutions engineer I am responsible for improving the ad buying interface, implementing advertisements in source code on publisher websites, developing new tools for internal use by the engineering teams, and consulting non-technical team members on technical matters for Sales and Operations. Apply Data Science to learn actionable results from big data. I write SQL queries for BigQuery to discover issues and repair internal application bugs.
  • Alphabroder
    Business Development Ambassador
    Alphabroder Jul 2021 - Oct 2022
    Account research for Southeast by cold calling existing customers within the company that did not have an assigned rep to probe for capable business growth. As a Business Development Ambassador my main focus is to build relationships with my customers and make both businesses grow.
  • Cottonimages.Com
    Administrative Assistant
    Cottonimages.Com May 2020 - Jul 2021
    o Responsible for coordinating all the shipping/receiving, deliveries, and other warehouse activities.o Responsible for inventory management.o Team leader of 5 people or more at a warehouse.o Purchasing experience.o Responsible for hiring employees.
  • Orlando Salon And Spa
    Administrative Assistant
    Orlando Salon And Spa Jan 2019 - Dec 2019
    Miami, Fl
    At Orlando Salon & Spa, I worked as an Administrative Assistant at the front desk. On a daily basis, I greeted customers and introduced them to their stylists, schedule/rearranged bookings, and managed a professional clean atmosphere. To enhance customer experience, I focused on answering customer questions, and taking calls.
  • Fragrance Market
    Sales Manager
    Fragrance Market Mar 2018 - Jan 2019
    Miami, Florida, United States
    This position was as a sales manager in a retail store at a large mall. Here I became an expert in the product, and quickly became a top performing Sales Associate, which led to my promotion to Sales Manager. My responsibilities included educating customers about the product, training employees on the product, inventory management, and payroll. During these two years, I spoke with many customers and became proficient at understanding the wants/needs of the customer. I overcame difficult customers by calmly listening to their needs. In order to achieve a top performing sales ranking, I studied the habits of my most successful colleagues and carefully memorized the product specifications to educate the customers. While employed, I managed a small team of 5 employees and educated them to professionally sell the product. During my employment, my daily average sales was $4,302, which was within the top 10% performance of all employees at the retail store.

Daniela M. Skills

Google Analytics Ux Research Hotjar User Experience Design Wireframing Interaction Design User Interface Design Digital Marketing Usability Testing Cro Design Thinking Lean Ux Prototyping Ux Writing Sketck Invision Corporate Storytelling Card Sorting User Flows User Persona User Journeys Figma Customer Journey Mapping Qualitative And Quantitative Research Methodologies Social Media Photoshop Community Management Online Marketing Social Media Marketing Social Networking Wordpress Marketing Strategy Prezi Mailchimp Benchmark Email Marketing Strategic Planning Email Marketing Search Engine Optimization Axure Rp Ux Web Design Marvel Publicidad En Internet Spanish Online Advertising Adobe Photoshop Creatividad Agile Methodologies User Centered Design Principle Google Optimize Eye Tracking User Experience Testing Conversational User Interfaces Customer Relationship Management

Daniela M. Education Details

Frequently Asked Questions about Daniela M.

What company does Daniela M. work for?

Daniela M. works for Pelico

What is Daniela M.'s role at the current company?

Daniela M.'s current role is Customer Experience Engineer.

What is Daniela M.'s email address?

Daniela M.'s email address is da****@****ail.com

What schools did Daniela M. attend?

Daniela M. attended Ironhack, Coursera, Florida National University.

What skills is Daniela M. known for?

Daniela M. has skills like Google Analytics, Ux Research, Hotjar, User Experience Design, Wireframing, Interaction Design, User Interface Design, Digital Marketing, Usability Testing, Cro, Design Thinking, Lean Ux.

Who are Daniela M.'s colleagues?

Daniela M.'s colleagues are Logan Brink, Damien Artero, Salma El Amrani - Parmentier, Imane Saouabi, Baccio Federico Galletti, Ivan Rukavina, Cécile Qi.

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