• Run and implement the Maersk Line Operating System all modules to the teams, across Maersk Operations Offices globally.• Coach and train managers and staff in Standard Work, Performance Management (4DX), Process Design & Management, People & Skills and Improvement Management. A key goal is reaching a maturity level where managers and staff understand and use the tools independently • Collaborate with Transformation Partners & Finance Business Partners locally and in other locations to… Show more • Run and implement the Maersk Line Operating System all modules to the teams, across Maersk Operations Offices globally.• Coach and train managers and staff in Standard Work, Performance Management (4DX), Process Design & Management, People & Skills and Improvement Management. A key goal is reaching a maturity level where managers and staff understand and use the tools independently • Collaborate with Transformation Partners & Finance Business Partners locally and in other locations to ensure that roll out follows the same standards and that all stakeholders are sufficiently involved and equally aligned.• Continuously develop the Maersk Line Operating System standard tools to match the needs and requirements of the respective organizations. This is includes redesigning the operating system to ensure relevant fit for on-board our vessels.• Focused on mentoring and working with frontline staff to develop their confidence in their daily influence and impact on results – both their personal efficiency and the promise delivered to their customers• Drive overall direction for the Operating System through redesigning elements to enhance teams’ performance and ensure relevance.• Collaborate with other functional process owners and create seamless End to End processes, to deliver value to the end customer• Provide inputs to improve IT System landscape for improving team members’ output and removing waste from their processes• Continuously develop the operations teams, through coaching and training workshops across LOC’s and within GSC site locations. Coaching focused at all levels from senior directors (LOC managers) to frontline staff (GSC operators) – with the purpose of nurturing the problem-solving culture in our organization.• Focus on Continuous improvement – Kaizen mindset in teams through workshops and feedback sessions.• Personally, my goal was to focus on leaders and their role to develop their team members to be the best they can be. Show less

• Ensure a lean and stable cargo execution process by driving for continuous improvement and efficiency.• Drive efficiency, productivity and innovation in tasks and scope of the Cargo Execution department by working closely with the Global Service Centre - India.• Manage and inspire cost consciousness across functions to ensure constant driving down of unit costs. Focus remains at reducing costs in all daily activities providing a clear cost leadership to the company.• Build a… Show more • Ensure a lean and stable cargo execution process by driving for continuous improvement and efficiency.• Drive efficiency, productivity and innovation in tasks and scope of the Cargo Execution department by working closely with the Global Service Centre - India.• Manage and inspire cost consciousness across functions to ensure constant driving down of unit costs. Focus remains at reducing costs in all daily activities providing a clear cost leadership to the company.• Build a strong working relationship with key external (Terminal Operators across Africa) and internal customers to achieve key targets/deadlines.• Implementation and rollout of new processes/systems within Africa Liner Operations Cluster scope.• Assist to simplify operational policies within area of responsibility, in addition to continuously strive to outsource tasks to Global Service Centre in India.• Effectively and efficiently manage the load, discharge and transshipment process for all Maersk Line cargo operations in Africa.• Follow cost reduction targets and develop sustainable improvement plans to reduce variation and improve efficiencies.• Ensure succession planning and business contingency planning in place.• Drive best practice and continue extreme focus on optimal Cargo Execution, whilst delivering value to the customers in Africa.• Create synergies between the Cargo Execution Teams and the Clusters and drive process excellence and best practice sharing Show less

• Driving Process Excellence / Quality Assurance & Process Improvement – Six Sigma /LEAN within Organisation.• Process Flow Mapping and Management – Systemic Organisational Maps and Value Stream Mapping using VISIO & ARIS • Implementation of New Processes within Africa Liner Operations Cluster• Rollout of new Systems within Africa Liner Operations Cluster – Coordination with All Ports within Africa.• Terminal Strategy – Planning of AP Moller-Maersk growth within Africa – 5 –… Show more • Driving Process Excellence / Quality Assurance & Process Improvement – Six Sigma /LEAN within Organisation.• Process Flow Mapping and Management – Systemic Organisational Maps and Value Stream Mapping using VISIO & ARIS • Implementation of New Processes within Africa Liner Operations Cluster• Rollout of new Systems within Africa Liner Operations Cluster – Coordination with All Ports within Africa.• Terminal Strategy – Planning of AP Moller-Maersk growth within Africa – 5 – Year strategic planning Models • Strategic Benchmarking – Terminals and Competition • Implementation of Africa Liner Operations Project Governance – Supporting Organisation.• Process Improvement Projects, in collaboration with terminals and operations teams• Ad-hoc Projects• Staff Management and Development Show less

Responsible for Capacity management for all South African, East African and Indian Ocean Island mainliner services. Also responsible for foreign feeder operations within same geography.

The position was responsible for the process mapping of operational tasks, highlighting opportunities where we were able to outsource/off-shore tasks.

Responsible for operational process improvements & projects within South Africa.

Responsible for commercial process improvements and projects within Western Cape Office.

Responsible for all Imports and Exports customer service related activities within the Western Cape Branch.

Responsible for export customer service within Western Cape Branch.

Responsible for data management of export bills of lading for South Africa.

Responsible for all export documentation for Safmarine & Maersk within the Gauteng region, based in Johannesburg.