Dan Boudwin Email & Phone Number

Los Angeles Metropolitan Area, California, United States

Greater Los Angeles Area

• Own customer success from initial engagement through support
• Own study build process and development tools

Irvine, CA

• During my employment as Senior Technical Consultant, I spearheaded the Click Mobile project life cycle for the Hewlett Packard MPS Field Service Management solution and effectively oversaw the design, implementation.
• Piloted design and execution of Click Mobile for HP MPS Field Service Management solution including out-of-the-box configuration, customization, and app-to-app communication with HP Parts app.
• Investigated and resolved network latency issues in China by generating custom troubleshooting solution and significantly reduced log in time from over 15 minutes to less than one minute.

Southern California

• As an independent consultant, I successfully liaised between business and IT teams and supported and clarified business process, system design and functionality. I proficiently drove projects, report design, data.
• Directed technical and business analysts in re-writing integration's of new integrated platform and effectively decommissioned over 20 legacy systems.
• Skillfully architected and developed a data integration platform by consuming and writing custom REST APIs to create a reporting dashboard for hosted E-commerce platforms and 3rd party SaaS applications.

Emeryville, CA | Remote

• Performing as the Clinical Systems Group Manager, I was proficient at delivering direct-line management of Clinical System Administrators. I efficiently facilitated development and establishment of clinical systems by.
• Spearheaded efforts and achieved 100% compliance utilizing centralized systems for tracking clinical trials and effectually increased efficiency for clinical teams while improving visibility for upper and executive.
• Proficiently developed a data mapping and import tool and successfully integrated data for over 50 trials from spreadsheets into the CTMS providing cross-trial analysis and reporting.
• Oversaw and directed all administration and support of all clinical systems within the Chiron Biopharmaceutical Clinical Services organization.
• Expertly created and documented data integration processes and successfully enabled the sharing of data between systems including CTMS, legacy CTMS, SAP Finance, and IPMS.

Blue Bell, PA

• Functioning as the CTMS Technical Project Manager I efficiently evaluated and tested new functionality and partook in Early Customer Release (ECR) workshops with CTMS business teams and vendor representatives. I.
• Efficiently performed as Technical Lead and successfully oversaw the merging of systems, integrations, reference data, and business processes for scheduled cross-divisional convergence of two different CTMS versions.

Blue Bell, PA

• Employed as the CTMS Product and Support Manager, I successfully developed support service and delivered global support for the CTMS application. I directed technical personnel in all support areas including clinical.
• Spearheaded vendor management on all project support aspects, including overseeing technical consultants and support analysts, and efficiently expedited issues commissioning on-site support as required.
• Collaborated with support engineers and resolved backlog for over 300 cases effecting over 90% SLA compliance for all new cases.

Blue Bell, PA

• Acting as the Clinical Trial Systems Development Lead, I established joint application development meetings during the collector development process and effectively maintained input and secured approval from clinical.
• Spearheaded cross-site team of 25 protocol leads and developers and expertly developed and supported patient data entry collectors.
• Achieved a significant 40% decrease in UAT and production issues by adeptly maintaining the consistency of collection systems across drug programs.

Malvern, PA

• Developed patient data entry collectors for Merck's Clinical Trial System
• Designed and built automated contract template system for client in the banking industry
• Debugged and upgraded internal time tracking system.

Client Server Development Program, Information Technology

Bs, Business / Computer Science

Data Science Sprecialization, Information Technology