Daniel Cirillo Email & Phone Number

Watertown, Ma

Responsible for facilitating a smooth transition to VoIP service for a diverse base of clientsMeet and develop relationships with clientele to guide on system design identifying key areas of pain and provide solutionsCoordinate and schedule telco ports with a variety of carriersTrain on new applications and implementations when necessaryAdvise IT partners on LAN setup and configuration for best practicesAssess project risks, issues and costs to manage client satisfactionResponsible for setting deadlines, key project dates and deliverables of services soldProvide on-site support for client baseAccurately forecast and maintain an install pipeline averaging 20K MRR/50K NRR per monthBecame knowledgeable in Cisco systems phones, routers, and switches

Greater New York City Area

I handle new client implementations ranging from 50-500 seats. My skills center around improving client implementations with a focus in the staffing, education, and asset management verticals. My time at Shoretel has given me in depth knowledge of the Cisco platform on our own hosted call manager. I enjoy building relationships with my accounts and their continued success with Shortel is paramount. Our goal to provide the best customer service coupled with products customers love, keeps my business model brilliantly simple.

Provided sales and post-sales support at prominent Philadelphia area printing firmCultivated new leads and interacted with existing clientele to generate new businessPursued new strategies and channels online with site redesign and Google AnalyticsLeveraged client experience and expectation during design, layout, review, and final product

Assisted in all office and clerical areas of the department of Mechanical EngineeringCoordinated departmental events for <400 peopleManaged the daytime schedules of the Dean, Associate Dean, and two AdvisorsWelcomed prospective students and their families as a first point of contact during visits

Generated sales through cold calling and inside leads

Bs, Graphic Media Marketing

Bs, Business Administration - New Media Marketing