Daniel Dudley Email & Phone Number

Seattle, Washington, United States

I create and coordinate thoughtful resolutions to product, technology and customer service issues as raised by internal and external stakeholders. My daily focus is towards client and stakeholder concerns with respect to benefits delivered by the SEIU 775 Benefits Group. Manage logistical and special projects that support the SEIU Customer Experience team..

Washington State

*Managed assigned book of high impact, complex, Fortune 500 client business.. Lead efforts to develop efficient and effective processes that enabled VSP to service both the customer and VSP’s strategic initiatives. Acted as expert advisor and primary VSP liaison on client service and marketing related projects and issues. Collaborated with internal and.

Seattle, Washington

*Managed all aspects of the health care insurance operations for 3 large government accounts (185,000+ members combined) by assisting the client with consultative direction to maximize plan cost savings based on current plan spend trends and industry best practices. *Worked directly with the Vendor Managers to ensure client expectations are exceeded each.

Tacoma, WA

• Conduct contract procurement procedures and techniques
• Obtain payor contracts as indicated on payor mix provided
• Establish files/folders for CFO
• Ensure all documentation is updated in SharePoint and any/all required reports
• Obtain reimbursement from payors for top 50 CPT codes and conduct comp with revenue expectations
• Provide contracts and reimbursement analysis for CFO in a timely manner

Tacoma, WA

We are United Way of Pierce County’s young professional network (20’s & 30’s) dedicated to fundraising and advocating for United Way, while providing members access to unique opportunities.EPP members are compassionate and committed individuals on a mission to encourage the spirit of philanthropy and change the conditions of our community. We envision a.

Tacoma, WA

• Enter contract events, changes, corrections in the Contract Database
• Proactively review and update Contract Database to ensure accuracy
• Analyze business need for insurance and revenue profiling
• Analyze business need for plan recognition
• Administer aspects of the contract language including but not limited to Consumer Price Index (CPI) increases, annual escalators, and notification requirements
• Coordinate with Reimbursement Operations, Insurance Management, and Facility/Field as needed to resolve contract issues

Tacoma

• Initiate contact with insurance companies for information regarding checks
• Request copies of remittance advice through various forms
• Identify and issue refunds
• Re-class money to correct General Ledger account numbers
• Research and track checks missing check or batch information
• Member of Innovation Champions Team

Tacoma, WA

• Responsible for collection of multi-million dollar account
• Works diligently to identify and remedy root cause of contracted and non-contracted claim denials and under paid claims.
• Skilled at using multiple databases to identify trends and areas of opportunity within book of business.
• Excels at communication with teammates in different roles within Revenue Operations to maximize collection efficiency and minimize reoccurring data errors.
• Builds rapport with payer Provider Representatives to address solutions for common trends in discrepancies between obtained and expected payments.
• Proficient in navigating payer web related provider tools and resources to locate key information necessary in obtaining maximum revenue per claim.

Seattle, WA

*Prospecting for potential new businesses through direct telephone solicitations *Maintaining weekly quotas for telephone solicitations and outside sales calls *Establishing and maintaining a client filing and tracking system*Participating in weekly sales meetings and reporting on current status *Conducting on-going competition research analysis *Assisting.

Bachelor'S Degree, Business Administration And Management, General, 3.2

Activities and Societies: -Pi Kappa Alpha• Achieved 3.2 GPA in Degree Courses

Associate'S Degree, Health Information Management, 3.75

Activities and Societies: -Member of AHIMA -3 month Health Information internship with Tacoma General• Member of Phi Theta Kappa Honor.