Consulted in program management and organizational leadership roles for a collection of small to mid-size clients focusing on critical project delivery, mentoring project managers, instituting key program management controls and organizational improvements. Provided professional guidance to the Vice President of Program Management in a Commercial Lines Insurance company to scope, plan and deliver a series of critical projects. Managed the delivery of a new electronic publishing process for an International Publishing Company impacting multiple business organizations and globally distributed development teams. Managed the integration of multiple financial systems after the merger of two insurance companies.Managed the outsourcing and system integration of Premium Tax Reporting Department to a third party.Directed multiple clients to enhance their internal methodologies by using key Agile, Iterative and Waterfall best practices. Internal responsibilities included developing methodologies for Program Executive Reporting and Vendor Evaluations along with performing due diligence on potential merger opportunities.

Program managed multiple enterprise initiatives for a leading telecommunication company to deploy over 150 projects supporting ten VoIP product lines and cost saving enhancements within the Care Centers. Managed a 45 person Program Management Office responsible for over 600 FTEs of project work. Acountable for managing and forecasting a two year program and department budget of $150 million. Built executive reporting used to support the financial and strategic decision making of the CIO’s office and led risk analysis and contingency planning for key projects. Developed three significant vendor relationships and multiple project based contracts. Maintained the client relationship between the 12 person TMNG team and the client sponsor.Delivered initiatives which created $200 million in yearly product revenue, $38 million in annual employee cost savings and improved system usability. Operational responsibilities for the TMNG team also included hiring, performance reviews, training and compensation consideration.

Consulted in multiple roles including Senior Project Manager, Business Analyst and Technical Architect for a fixed-price project consulting company. A senior leader for new client engagements, leading edge technologies projects and new service offerings. Developed sales proposal responses resulting in over $8 million in sales. Key Enterpulse External Client Engagements:Senior Project Manager: Led a $2.5 million client engagement for the creation of a customer and vendor portal project consolidating six production financial systems over 18 months. The project resulted in over $2 million in yearly IT cost savings. Created overall program approach combining on-shore requirements and technical design with off-shore software development and testing groups. Managed the day-to-day activities of 15 business analysts, user interface designers and technical architects.Technical Project Manager: Project managed the creation of an enterprise service layer to support the call routing for all consumer-based call center traffic, reducing misdirected service requests by 30 percent. Managed the development effort including estimation, project planning, issue management and executive reporting. Acted as technical liaison to the program management team. Created test cases and automated testing routines.Business Analyst: Documented 15 business processes, identified key process controls and mitigated control gaps for a Sarbanes-Oxley remediation project. Documentation was used in the successful year-end audit by an external audit organization for a leading pharmaceutical. Technical Architect: Led client engagement to document business requirements and evaluate Software as a Service packages for a financial services company’s lead and contact management system. Technical Program Manager: Managed the statusing, issues and project planning between the Program Management Office and the company’s multiple billing system groups in the creation of a major new fiber product.

Managed the technology team for a start-up which collected, analyzed and disseminated highly targeted marketing and sales lead information on consumers to a national client base via a web-based architecture. Managed ten Java developers to create a web-based lead management tool. Delivered four major software releases on schedule and within the allocated budget. Led effort to utilize a reproducible methodology based on iterative development. Led the creation of solution architecture for transition-based lead engine.Operational responsibilities included hiring, monthly reviews, compensation considerations, terminations and budgeting.

Consulted at the New York Advanced Development Center which provided project based technology services to an international client base. Solution Architect: Developed and documented the solution architecture for a claims adjudication system. Responsibilities included tool evaluation, Java component development, MQ Series and DB2 administration and methodology validation.Lead Programmer: Designed and developed a Human Resource and Salary Arbitration system. Responsibilities included coordination of software builds, technical liaison to the business team and component documentation.Programmer: Designed and developed reusable Windows components for a desktop equity trading system.

Designed, developed and installed Windows and pen-based inventory and inspection applications. Led a three person technical help desk team, supporting end-users and client technical staffs.