Patient Service Representative
Current-Provided excellent customer service to patients, ensuring a positive and welcoming experience.-Scheduled appointments, verified insurance information, and assisted patients with completion of necessary paperwork-Greet and check-in patients, answer phones, and address inquiries with empathy and professionalism.-Collaborated with healthcare providers and therapists to coordinate patient care and address any concerns or issues-Managed patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.-Ensure compliance with regulatory standards and documentation requirements, maintaining accurate and up-to-date records.