As an SDM, a trusted voice the customer knows through the development of strong relationships and by providing account management through advocating on the customer’s behalf both with manufacturers and within the service provider, all while ensuring a positive support experience.Proficient in a vast array of telecommunication programming languages, and installations technologies. Certified in, but not limited to, installing, maintaining, and upgrading Avaya CS1000 VOIP systems, Avaya IP Office, Call Pilot voicemail, Avaya Aura Contact Center, Norstar key systems, BCM and SRG.
Listed skills include Telecommunications, Ivr, Voip, Call Centers, and 46 others.