Making sense of complexity and developing product-market fit through the delivery of:🔬 Customer insights💊 Value propositions🧮 Product strategiesHelping teams be more efficient and productive in shipping products that customers love through:👨‍🏫 Product / market development best practice coaching🎛️ Operating model design🛣️ Change management

Founding member of Air Aware Labs with a mission to reduce the impact of poor air quality on lives everywhere. My role is to develop and ship a roadmap of products and partnerships that enables us to scale our personalised air quality model and connect it with as many individuals as possible. Currently seeking investment, so please DM me to find out more about this major oipportunity to transform the impact of air quality data.

Honoured to join a specialist group of creative and scientific humans that get things done

Advising new founders working to solve big problems in the ClimateTech space using my experience in customer experience. From discovery research, to product design to organisational design, I support startup teams in scaling through a maniacal focus on product-market-fit

Working with an talented team of discipline leads to evolve our practice in line with the greatest challenges our clients face

Head of private sector client portfolio, developing business in solving the worlds biggest consumer and employee problems using service design and delivering digital solutions using open standards, API driven and lightening fast development platforms. I lead a brilliant, highly capable, multidisciplinary team of 20 research, design, and engineering specialists in collaborating with clients on projects to develop services that drive true impact.

"A child is a child until they reach maturity, not until they pick up a smartphone"5Rights takes the existing rights of children and young people (under 18), and articulates them for the digital world. Signatories to the 5Rights framework believe that young people should be supported to access digital technologies creatively, knowledgeably and fearlessly. 1. The Right to Remove2. The Right to Know3. The Right to Safety and Support4. The Right to Informed and Conscious Use5. The Right to Digital Literacyhttp://5rightsframework.com

My goal is to maximise client investment in creating financial services and environments that connect with employees and customers today and in the future. I have the pleasure of working with the brightest minds from all kinds of groups, cultures and capabilities under one roof to achieve this!

Probably the best job in the world! Bringing Design to clients as a methodology for developing organisational strategies, and devising design partnerships that deliver business impact.

Design team inspiration, growth, and capabilityClient partnership and challengeBusiness operation and growthEngagement seeding, negotiation and leadershipService Design practice leadershipDesign thought leadership

As a service design expert, entrepreneur, and business leader, I work closely with clients to define and accelerate organisational and business transformation strategies through the use of design thinking.I operate across the multiple facets involved in enhancing what organisations offer, and how customers or clients access services. I am an expert in defining propositions so that they fit the behaviours, desires, and requirements of the market, across the fabric of every emerging and established media channel.

Member of Fjord's leadership group, and manager of the consulting team with the objective of delivering business transformation through stellar service design.

Service design strategy and definitionClient partnership

Creative lead, project lead, client manager

Design leadership and project management role