Daniel Johns Email & Phone Number

Gibraltar

Responsible for driving the growth of a multi-product portfolio which contains a number of Tier 1 operators who cover multiple jurisdictions.•Exceptional track record of driving growth across multi product portfolios.•Specialise in providing a service first, analytical approach to account management which has delivered exceptional portfolio growth.•Exceptional track record of building and delivering on short and long term growth strategies that have surpassed targets year on year.•Proven experience of client reporting and presenting to senior management and aligning key business targets to KPI performance.

London, United Kingdom

Responsible for leading the EMEA Client Success team, which was designed to promote long term revenue growth through high retention rates and identifying new revenue opportunities. Proven experience of working in a fast paced, high pressure environment, and a track record of producing strong revenue results.• Responsible for driving the EMEA client success strategy for a multi-million-dollar book of business, which includes managing a team of 4 Client Success Managers.• Key responsibilities include commercial negotiations, identifying and developing new business opportunities, and ensuring the success of client relationships, to promote future long-term growth.• Responsible for ensuring that operational friction across departments is kept to a minimum, by defining clear expectations and establishing clear communication paths across the business.• Analysis and reporting on key metrics to highlight, current performance, future growth targets, and future churn risk to the executive management team.• Responsible for driving all client-based activities, including the proactive development of client relationships, identifying risk areas for the business, and ensuring long term strategic plans are in place for key accounts to encourage alignment across teams, and promote future revenue growth.• Responsible for piloting and testing the client success software used by the business to ensure that it is suitable for regional requirements.

London, United Kingdom

Responsible for key account management, sales opportunity identification, and management of at-risk clients across EMEA. •Responsible for the retention of a multimillion dollar book of business within EMEA that consistently delivered > 90% retention rates annually•Successfully built and developed relationships with key stakeholders and executive sponsors to minimise churn and develop revenue growth.•Led multiple projects including at risk campaigns and currency depreciation analysis to identity future risk on retention figures.•Proactively engaged with our client base, and worked closely with the new sales team to define growth strategies.•Achieved high adoption/utilization figures by understanding the client’s success drivers, and creating customised training plans with set deliverables.•Designed travel plans based on revenue and at-risk campaigns to improve adoption/utilization.

London, United Kingdom

Lead Analyst within the London based Service team who are primarily responsible for providing high level support for eVestment’s web-based institutional investment database and Analytics products across the Institutional and Alternative client base.

London, United Kingdom

A member of the Application Support Team- working with both existing and developing accounts, as well as focussing on new business development, within global financial markets. I have a successful track record placing high caliber candidates into investment banking, insurance, Asset management, retail banking, and other financial services organisations- primarily within technology. I work with candidates seeking both permanent and contract opportunities, and have built a strong network through referrals and headhunting. McGregor-Boyall is an established consultancy with 25 years City recruitment experience servicing the Financial Services sector.