Daniel Mwangi Email and Phone Number
π‘ "Others have seen what is and asked why. I have seen what could be and asked why not." My career envisions utilizing Science and Information Technology to drive design technological and business advancements through creativity and acute problem-solving. I am a participative management professional with over 10+ years of experience in gaining market share by implementing sales strategies that influence decision makers and drive success in the Information and Technology Industry. Over the years, I have expertly developed scalable solutions that dramatically improved efficiency, productivity, and profitability and demonstrated the ability to define and map project scope, specifications, timeline, resources, and budget requirements from planning through production in traditional and virtual business environments.Moreover, I have leveraged a unique blend of technical and analytical skills to lead world-class organizations, providing expert business transformation services and cutting-edge technology solutions to major corporations in domestic and international markets that operate in diverse industries.I have been vaunted for my divergent leadership experiences that created a passion for surpassing financial and service objectives via amalgamation of world-class service delivery, lean operating methods, renewed marketing directions, and incentive-driven rewards for team achievement.ππ«π¨πππ¬π¬π’π¨π§ππ₯ ππ’π π‘π₯π’π π‘ππ¬πI have led Oracle's ACS account from $400K in revenue to $6M in revenue during my tenure as Senior Principal Technical Account Manager, securing my position as a trusted advisor to the customer through stellar service delivery and ensuring ACS's overall contribution to Oracle is now $70M.πManaged the out-tasking phase successfully and met the changing business requirements in 17 African countries, ensuring timely revenue recognition for $2M in the frame agreement with Airtel Africa while at IBM as a Service Delivery Manager." ππ¨ π¦πππππ« π‘π¨π° π¬π¦ππ₯π₯ ππ‘π π¬πππ©, ππ¨π«π°ππ«π π’π¬ ππ¨π«π°ππ«π"πI believe it's not just about keeping a company standing but elevating it to soaring heights. Through strategic partnerships with key stakeholders, mobilization of motivated teams and the tapping into the right networks, I have been able to stage astounding turnarounds in the telecommunications, finance, and public sectors across Anglophone and Francophone Africa while deploying and maintaining complex technology programs.
Oracle
View- Website:
- oracle.com
- Employees:
- 184101
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Senior Principal Technical Account ManagerOracle Jul 2021 - PresentNairobi, KenyaIn this capacity, I worked with the Global Delivery Practice Management Office (PMO) to define and develop best practices - Standards, Tools & Processes - to help ACS deliver best in class services to its global customers by defining a global service delivery management methodology and set of best practices.Key Contributions:βContributed to the Safaricom account team by influencing the country x-LOB, being their trusted advisor, demonstrating balanced judgement and decisiveness in complex, highly escalated, highly critical and ambiguous situations to deliver customer value for this $70M client.βProvided continuous Sales Support for ACS and Oracle x-LOB orchestration services to increase the bottom line for telecommunication companies, financial institutions, and public sector organizations, with key accounts like Central Bank of Kenya and Equity Bank.
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Principal Technical Account Manager - Acs DeliveryOracle Jan 2018 - Jun 2021Nairobi, KenyaIn this role, I was responsible for ACS Projects in East Africa and select Francophone Accounts across larger Africa, where my key responsibilities include delivering projects on time, budget and scope as well as managing engineers' timelines in order to meet customer expectations as demonstrated by high customer satisfaction ratings in key accounts in telecommunications, financial services, and government.Key ContributionsβSupported ACS sales in capturing customer requirements and expectations in order to execute on value, which led to Safaricom becoming a $6M account in FY20 Q4.βEnhanced and leveraged our trusted advisor role in our key account to achieve XLOB wins with SaaS HCM, CAPEX, and IFR 16 standards based on e-Business Suite R12.
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Senior Technical Account Manager - Acs DeliveryOracle Jul 2015 - Dec 2017KenyaIn my role as the Technical Account Manager for ACS Projects in East Africa, my primary responsibilities included delivering projects on time, budget, and scope as well as managing engineers' timelines for customer satisfaction.Key contributions:βAchieved $8M revenue through the successful implementation of the first five Oracle cloud machines in Kenya for the ICTA and KCB.βConduced to the success of an AM&R contract with Safaricom worth $3.5M over a multiyear period.βEarned the Pace Setter Award for exemplary customer service and bringing in $850K of new revenue and generating an ROI of 198% for customers in East Africa.
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Project And Service Delivery Manager - Global Technology Services (Gts)Ibm Aug 2012 - Jun 2015NairobiDuring my tenure as Project Manager & Service Delivery in charge of ITS Projects in the Central East West Africa region, I managed engineers' timelines for delivery in cooperation with the PMO team looking at the bottom line of every project we were working on while working with a team of dedicated Project Managers.Key contributions:βOversaw the out-tasking phase to ensure customer satisfaction and to meet ever-changing business requirements in 17 African countries.βMentored Technology Start-Ups as part of the IBM Global Entrepreneurship Program at Strathmore University in 2015. -
Vas Product Manager - Software & ApplicationsHuawei Jul 2011 - Aug 2012Nairiobi KenyaIn my capacity as VAS Product Manager for Orange Kenya, I handled all Value Added Service Solutions for the Consumer Sector leveraging my expertise in Project Management, Sales, and Negotiation Skills.Key ContributionsβLaunched the inaugural Huawei Android Application Challenge, providing guidance on strategy and liaisons with three local universities: Jomo Kenyatta University of Science and Technology, The University of Nairobi, and Moi University, within the framework of the memorandum of understanding signed between Huawei, Safaricom, and three local universities.βSuccessfully refreshed Orange Kenya's CRBT, AAA, and SMSC platforms.βConsolidated three years' worth of revenue from an Orange Kenya-Huawei Technologies Kenya agreement.βStrategically positioned IPTV solution for Orange Kenya making a business case for the same. -
Project Manager - SolutionsDimension Data Jul 2010 - Jun 2011Nairobi, KenyaIn this role, I was in charge of corporate and global projects that included network integration, structured cabling, wireless network implementation, as well as working with engineers on LLD for the same projects to meet client needs alongside key account managers on the same projects.Key Contributions:βInstalled the hardware with remote resources, procured hardware, managed the budget, and reported status updates to upper management.βAchieved accurate planning and budgeting and managed the projects' finances.βWorked with security engineers to develop the best solution for highly sensitive information application security. -
Content ManagerInmobia Mobile Technology May 2006 - Apr 2010Nairobi, KenyaIn my capacity, I was responsible for daily operations in African countries including Burkina Faso Chad, Congo B, Congo DRC, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Sierra Leone, Tanzania, Uganda, Zambia.Key ContributionsβOversaw and maintained all servers in the specific countries to ensure connectivity adhered to Service Level Agreements.βLaunched new products in conjunction with its IT teams in the operation, including Customer Care Interface, Error Reporting modules, Voting modules, 3G WAP Portals across Celtel/Zain operations as well as subscription services.βAnalysed the impact of errors on general service delivery and the bottom line in a given week, month, and year through error reporting and resolution.βDeveloped business proposals and implemented them according to a time frame to optimize revenue for the operation in question
Daniel Mwangi Education Details
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Doing Business In A Globalized World -
Strategic Management -
Diplome Universitaire -
Education
Frequently Asked Questions about Daniel Mwangi
What company does Daniel Mwangi work for?
Daniel Mwangi works for Oracle
What is Daniel Mwangi's role at the current company?
Daniel Mwangi's current role is Delivery Leadership | Strategy | Global Technology Execution Expertise.
What schools did Daniel Mwangi attend?
Daniel Mwangi attended Iese Business School - University Of Navarra, Strathmore Business School (Sbs), UniversitΓ© De Rouen, Maseno University.
Who are Daniel Mwangi's colleagues?
Daniel Mwangi's colleagues are Madhushree Devaraj, Joshua Jenkins, Nishita Chintalapudi, Mounika Yeshwanth, Emily Lee, Jennifer Unruh, Daehan Kim.
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Daniel Mwangi
Product Marketing Retail And Sales | Digital Content Creation And Branding | Ma Politics University Of GlasgowNairobi County, Kenya -
Danny mwangi
Site Supervisor Security Agencies Ltd, Emeritus Security And Accommodation Director Kibabii University, A Qualified Criminologist, Cctv Controller, Investigator And Crime AnalystNairobi -
Daniel Mwangi
Senior Data Scientist| Database Management| Research Analyst| Data ScientistNairobi County, Kenya
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