Daniel Koenig

Daniel Koenig Email and Phone Number

IT Leader • Technology Operations and Project Management • Customer Experience @ Invoca
Daniel Koenig's Location
Santa Barbara, California, United States, United States
Daniel Koenig's Contact Details
About Daniel Koenig

I am a senior technology leader with 20 years of experience in managing large-scale IT infrastructures & networks, security, technology operations, business systems and technology support services as well as leading successful global teams, focusing on customer experience, heading complex global projects and optimizing technology operations from hands-on to leadership level. My focus is on strategically developing organization's technology functions to support and align with organizational goals, vision and objectives.

Daniel Koenig's Current Company Details
Invoca

Invoca

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IT Leader • Technology Operations and Project Management • Customer Experience
Website:
invoca.com
Company phone:
(877) 918-7318
Daniel Koenig Work Experience Details
  • Invoca
    Director, Information Technology
    Invoca Mar 2022 - Present
    Santa Barbara, California, Us
  • Invoca
    Senior Manager, Information Technology
    Invoca Mar 2019 - Feb 2022
    Santa Barbara, California, Us
  • Invoca
    Senior It Manager
    Invoca Mar 2017 - Feb 2019
    Santa Barbara, California, Us
  • Invoca
    It Manager
    Invoca Jan 2015 - Feb 2017
    Santa Barbara, California, Us
  • Consultant
    It Consultant And Technology Advisor
    Consultant May 2013 - Jan 2015
    • Developed strategies, robust cloud based technology infrastructures and unified distributed IT services• Migrated server and desktop infrastructures and services to different locations and newer technology• Designed and implemented websites and content management systems by leading multiple technology projects with team members, IT service providers and participating organizations distributed worldwide
  • Crossline
    Director Of Information Technology
    Crossline Mar 2010 - Apr 2013
    Lisieux, Normandie, Fr
    • Managed and directed IT operations of multi-million dollar company group as well as technology operations and services in outsourced customer infrastructures including helpdesk, workplace support, training IT staff and end-users, hiring and supervising IT staff and consultants, establishing guidelines, workflows and processes, price and contract negotiations, vendor and bid management, budgeting and logistics• Implemented and maintained IT systems, developed helpdesk and workplace support, headed and managed complex technology implementation, expansion and restructuring projects, utilized state of the art virtualization technologies and network architectures, security concepts and backup strategies, integrated and supported mobile devices, productivity and business applications including databases★ Achieved reduction in operation and technology costs by streamlining processes and workflows as well as consolidating island systems and infrastructures★ Reduced virtual server deployment time by 80% with introduction of virtual server templates★ Developed knowledge management strategies and implemented knowledge systems★ Increased efficiency of staff and reduced training time by implementing documentation and training material★ Deployed IT processes and emergency procedures achieving improved response times and disaster recovery
  • University Of Innsbruck
    Adjunct Instructor
    University Of Innsbruck Mar 2008 - May 2010
    • Instructor and Assistant Lecturer for the course “Introduction to Information Systems” teaching curriculum including IT basics, networking, security, backup, encryption, relational databases, SQL, workflow management systems, document and content management systems, event driven process chain modelling and optimization
  • Consultant
    It Consultant And Specialist
    Consultant Jun 2001 - Mar 2010
    • Offered IT operations consulting, project management and IT services for new and existing IT infrastructures, application systems and networks including evaluation, planning and infrastructure implementation, helpdesk, workplace support and maintenance services• Provided sophisticated customer service, desktop, server and network architectures, security concepts, backup strategies, services in infrastructure relocation and data migration, integration of mobile devices, maintenance of productivity and business applications including databases, negotiation of prices and service contracts★ Developed highly effective and efficient skills in problem solving as well as process analysis and optimization★ Designed and implemented corporate websites, content management systems and collaboration platforms
  • Swarovski
    Technical Documentation Specialist
    Swarovski Jul 2007 - Jun 2009
    Männedorf, Ch
    • Responsible for training material as well as process and workflow documentation of multi-million dollar Materials Management, Production Planning and Sales & Distribution SAP R/3 roll-out projects and ongoing improvements at subsidiaries worldwide★ Increased end-user and IT staff productivity significantly by incorporating documentation in daily operations
  • Webmed
    Account Manager And Support Specialist
    Webmed Nov 2005 - Aug 2006
    • Responsible for installation, maintenance and 2nd level support of IT systems, databases and networks in medical facilities• Implemented and maintained electronic medical record systems, patient and insurance billing systems, patient workflows as well as data exchange with medical facilities and paperless strategies in 100+ medical facilities achieving reduced data access time, lower administrative costs, increased productivity of medical staff and leaner patient care process★ Decreased deployment time of new medical IT systems by 30% with introduction of optimized workflows★ Reduced number of service desk incidents by training end-users with improved training materials★ Developed improvement strategies and optimizations for electronic medical record systems based on analyzing medical staff behavior and interaction with the system as well as feedback data
  • Atos
    Sap Server Deployment Project Leader
    Atos 2004 - 2004
    95877 Bezons, Fr
    • Reduced global SAP application server deployment time from 3 hours to 15 minutes per server by developing an optimized and semi-automated implementation process• Deployed new web servers for client companies and migrated existing websites to new web servers

Daniel Koenig Skills

Information Technology Customer Service Business And Productivity Applications Project Management Process And Business Operations Optimization Process Improvement Team Development Training Performance Management Organizational Development Strategic Planning Information Systems Computer Science Mobile Strategies

Daniel Koenig Education Details

  • University Of Innsbruck, School Of Management
    University Of Innsbruck, School Of Management
    Master Of Business Administration • Master Of International Economic And Business Sciences
  • Technical College For Industrial Engineering
    Technical College For Industrial Engineering
    Information Technology

Frequently Asked Questions about Daniel Koenig

What company does Daniel Koenig work for?

Daniel Koenig works for Invoca

What is Daniel Koenig's role at the current company?

Daniel Koenig's current role is IT Leader • Technology Operations and Project Management • Customer Experience.

What is Daniel Koenig's email address?

Daniel Koenig's email address is dk****@****oca.com

What is Daniel Koenig's direct phone number?

Daniel Koenig's direct phone number is +180561*****

What schools did Daniel Koenig attend?

Daniel Koenig attended University Of Innsbruck, School Of Management, Technical College For Industrial Engineering.

What skills is Daniel Koenig known for?

Daniel Koenig has skills like Information Technology, Customer Service, Business And Productivity Applications, Project Management, Process And Business Operations Optimization, Process Improvement, Team Development, Training, Performance Management, Organizational Development, Strategic Planning, Information Systems.

Who are Daniel Koenig's colleagues?

Daniel Koenig's colleagues are Autumn French, Bernard Brown, Glenn Lawyer, Ph.d., Dan Hislop, Joseph Tosti, Nicholas Jones, Sabrina Mcbride.

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