Senior Business Analyst - Large bank holding and financial services companyOctober 2019 – March 2020- Created user stories for the bank’s Trust account website that moves billions of dollars every day- Develop a way to upload a file containing multiple wire transfers- Improved the process the bank employees use to verify wire transfers before they are sent- Worked with the Product Owner at MUFG to prioritize the user stories in the backlog- Ran all sprint ceremonies for the development team (sprint planning, daily scrum, sprint demo, and sprint retrospective)- Created test scripts for all the user stories within each sprint- Ran all the test scripts for the user stories within each sprintProject Lead – Large multinational computer software companyJanuary 2019 – October 2019- Lead a team to create a process for Adobe to efficiency onboard marketing agencies to their Stock product- Lead weekly status meetings with both national and global teams within Adobe- Created a spreadsheet that monitored the KPIs of the project and communicated the KPIs to key stakeholders within Adobe- Lead daily scrum meeting and helped remove any blockers my team had

Avionte offers a fully integrated, all-in-one front office and back office Software as a Service (SaaS) solution to help create efficiencies for staffing agencies. At Avionte I performed the following duties:- Reviewed new functionality requests with the Product Manager.- Created user stories for the new functionality.- Wrote requirements and acceptance criteria for the user stories.- Reviewed requirements with UX to ensure understanding of what needed to be designed.- Reviewed requirements with architects and developers to ensure understanding of what needed to be built.- Worked with Quality Assurance (QA) so they understand what needs to be tested.- Worked with architects and development team leads to plan sprints.- Worked with a cross-functional development team lead to ensure that work is getting done within a sprint help remove any blockers for developers.- Be a point person for other co-workers to help answer product related questions and concerns.

Ackmann & Dickenson (A&D) was founded with principles grounded in partnership, transparency, and craftsmanship. As the company matured, they grown into a top web design and development firm, offering premium technology services. At A&D I perform the following:- Work with business owners to generate requirements for the project- Create and manage the project backlog with a cross-functional team- Organize and run the project’s sprint planning meetings - Organize and run the project’s daily scrum meetings- Manage project resources to ensure they understand requirements and produce deliverables on time- Create Test Plans and Test Case for the project

- Consult with many different business owners to determine current state analysis- Create solutions to gaps or areas in need based on the current state analysis- Gather requirements from business owners and take ownership of requirements throughout the project- Create use cases for variety of different clients- Generate user acceptance scenarios and assist Quality Assurance with test case creation

RBA offers technology and consulting services in program management, business intelligence, infrastructure and security, application development, and digital marketing. At RBA I perform the following:- Create detailed test plans to document all the testing needed for a project- Create test cases and reports for projects- Document and track bugs and other issues found while testing- Create Quality Assurance process documents to improve efficiency and effectiveness- Organize and run the Quality Assurance monthly meetings

U.S. Bancorp provide personal and commercial banking, treasury and wealth management services, and global payments services to 15.8 million consumers. At U.S. Bancorp I perform the following:- Create test plans and case for new releases- Complete rewrite of the current regression test bed- Develop the process to rewrite the regression test bed- Test case execution

LSS Data Systems is a healthcare software company that supplies clinics with billing and electronic health record software throughout the United States and Canada. At LSS Data Systems I performed the following roles;- Created test plans, cases, and reports for fixes and enhancement projects for both the billing and electronic health record software.- Documented and tracked bugs and other issues found while testing enhancements and fixes in the software- Trained new employees on the use of the software- Controlled the changes through the change management system - Consulted with the designer and programmers, offered suggestions to reduce design and programming issues- Performed regression tests on the latest code releases- Coordinated full product testing with end users, support services, and development groups- Collected Metrics from testing results and provide management with reports

- Communicated with clients to learn their requirements - Worked with clients and software engineers to develop our software to match those requirements- Trained clients on the use of the software- Created and guided implementation goals to ensure the Go-Live deadline is met- Worked with clients to troubleshoot issues with the software- Worked with other companies on integrations with our software

Sherwin-Williams is the leading paint supplier worldwide, with diverse markets and thousands of retail outlets. At Sherwin-Williams I performed the following:- Manage accounts payable and receivable- Supervise and manage part-time employees- Service clients and customers- Handle cash money and make bank deposits - Organize financial statements