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Danielle Benoit Email & Phone Number

CalSAWS Project IT Manager at Regional Government Services Authority
Location: Sacramento, California, United States 6 work roles 1 school
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Role
CalSAWS Project IT Manager
Location
Sacramento, California, United States
Company size

Who is Danielle Benoit? Overview

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Danielle Benoit is listed as CalSAWS Project IT Manager at Regional Government Services Authority, a company with 69 employees, based in Sacramento, California, United States. AeroLeads shows a matched LinkedIn profile for Danielle Benoit.

Danielle Benoit previously worked as CalSAWS Project IT Manager at Calsaws and Consortium Staff at California Statewide Automated Welfare System (Saws) - Consortium Iv. Danielle Benoit holds Bachelor'S Degree, Sociology from University Of California, Santa Cruz.

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Email format at Regional Government Services Authority

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Regional Government Services Authority

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About Danielle Benoit

Danielle Benoit is a CalSAWS Project IT Manager at Regional Government Services Authority. She possess expertise in contact centers, project planning, stakeholder management, government, change management and 21 more skills.

Listed skills include Contact Centers, Project Planning, Stakeholder Management, Government, and 22 others.

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Regional Government Services Authority
Regional Government Services Authority
CalSAWS Project IT Manager
carmel valley village, california, united states
Employees
69
AeroLeads page
6 roles

Danielle Benoit work experience

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Calsaws Project It Manager

Current
Calsaws
Oct 2019 - Present

Consortium Staff

California Statewide Automated Welfare System (Saws) - Consortium Iv

Contact Center Manager/Technical Lead

SAWS/C-IV Project, Rancho Cordova, CA

 Supervise Consortium Contact Center Business Analysts, including the Imaging, Interactive Voice Response (IVR), Lobby Management, Mobile App and other self-service functions. Develop and maintain communication and operational process documents. Work with vendors to coordinate maintenance and operations activities. Gather, create, review and approving.

Contact Center Manager/Technical Lead (Management Analyst Ii)

SAWS/C-IV Project, Rancho Cordova, CA

 Supervise Consortium Contact Center Business Analysts, including the Imaging, Interactive Voice Response (IVR), Lobby Management, Mobile App and other self-service functions. Develop and maintain communication and operational process documents. Work with vendors to coordinate maintenance and operations activities. Gather, create, review and approving.

Aug 2013 - Jan 2016

Business Technology Analyst Ii

SAWS/C-IV Project, Rancho Cordova, CA

 Facilitate workgroups and committee meetings relating to the areas of Imaging, Contact Service Center (CSC), Task Management and Integrated Voice Response (IVR) System.  Manage System Change Requests and enhancements in the above areas.  Work directly with county managers to provide analysis and review of their county processes as relating to Imaging.

Jul 2010 - Aug 2013

Migration Business Analyst

SAWS/C-IV Project, Rancho Cordova, CA

 Review and evaluate enhancements and changes to the C-IV System, to determine impacts on other functional areas and overall viability.  Facilitate committee and report design sessions, gathering requirements needed for new migration reports, including business rules, functionality and layouts.  Develop detail documentation and testing scripts for.

Sep 2007 - Jul 2010
1 education record

Danielle Benoit education

FAQ

Frequently asked questions about Danielle Benoit

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What company does Danielle Benoit work for?

Danielle Benoit works for Regional Government Services Authority.

What is Danielle Benoit's role at Regional Government Services Authority?

Danielle Benoit is listed as CalSAWS Project IT Manager at Regional Government Services Authority.

Where is Danielle Benoit based?

Danielle Benoit is based in Sacramento, California, United States while working with Regional Government Services Authority.

What companies has Danielle Benoit worked for?

Danielle Benoit has worked for Calsaws, California Statewide Automated Welfare System (Saws) - Consortium Iv, Regional Government Services Authority, and County Of Monterey.

How can I contact Danielle Benoit?

You can use AeroLeads to view verified contact signals for Danielle Benoit at Regional Government Services Authority, including work email, phone, and LinkedIn data when available.

What schools did Danielle Benoit attend?

Danielle Benoit holds Bachelor'S Degree, Sociology from University Of California, Santa Cruz.

What skills is Danielle Benoit known for?

Danielle Benoit is listed with skills including Contact Centers, Project Planning, Stakeholder Management, Government, Change Management, Team Leadership, Performance Management, and Business Analysis.

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