Initially hired as entry-level receptionist; promoted to customer service due to knowledge and skills acquired. Developed new data base to improve accessibility to data including rep territories, sales, commissions, leads, quotes, and demo equipment, which is still used today.Generate new and repeat business through successful customer follow up.Create and send out customer satisfaction surveys.Collaborate with marketing staff to develop new sales literature to generate sales.Attend company trade shows to increase customer awareness and brand recognition

Initially hired as entry-level teller; transitioned to customer service training due to accuracy, speed, and skills.Responsible for cash/checking deposits, processing loan payments, opening accounts, processing ATM deposits, activate ATM/debit cards.Cash handling, customer service, balance drawer, petty cash, place orders for inventory.Maintained proper cash limits, cashed checks, accepted deposits, and issued cashier's checks and money orders, traveler's checks, and fund transfers.Provided account status data when required and handled phone inquires.Assisted in opening and closing the bank.Trained new hires.

Assisted with management of busy front desk/reception area, duties included greeting guests, answering switchboard of over 700 employees, data entry, and scheduling meetingsAssisted Human Resource and Student Admissions Dept. with data entry and creating/maintaining filesAssisted with preparation of materials for new teacher orientationsAssisted with preparation sending out Individual Education Plans and Progress Reports to area school systems