Danielle Bird Email & Phone Number

Logan Utah

Logan, Utah

Student Services Director Responsible for the instruction and content creation of GED Program and General Education classes. Developed students’ skills in critical thinking, comprehension and math. Heightened focus on soft skills, to help students be more marketable after graduation.• Designed or used assessments to monitor student learning outcomes.• Directed, coordinated, and evaluated the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.• Advised students on issues such as course selection, progress toward graduation, and career decisions.• Formulated strategic plans for the institution.• Established operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.• Aided faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.• Represented institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.• Prepared reports on academic or institutional data. Other titles held: Full-Time Faculty, GED Coordinator

Logan, Utah

SOS Sales, Service, Credit Supervisor • Oversaw customer experience processes while constantly improving them to enhance customer satisfaction.• Reviewed processes to find opportunities to improve the customer experience and increase sales by developing creative, simple and repeatable solutions.• Ensured associates were knowledgeable about the Lowe’s Credit programs and informed of promotional activities.• Partnered with Store Operations to integrate credit performance reporting and drive accountability to program expectations.• Collaborated with internal business partners to implement customer facing messaging that was clear, concise and promotes program’s call to action.• Established annual store level goals to support overall program goals.• Challenged store teams to consistently improve and integrate the Lowe’s credit programs to maximize retail sales through credit.• Maintained effective relationships by facilitating communication with vendor partners.• Acted as internal credit evangelist to build awareness and understanding of programs.• Created consistent training programs that align with credit strategies to build confidence for associates to maximize credit sales.

Logan, Utah

Customer Service/Sales Associate • Greeted customers and ascertained what each customer wants or needs.• Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires.• Computed sales prices, totaled purchases, and received and processed cash or credit payment.• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Described merchandise and explained use, operation, and care of merchandise to customers• Ticketed, arranged, and displayed merchandise to promote sales.• Inventoried stock and requisition new stock.• Trained new associates.

Logan, Utah

Director• Observed work of teaching staff to evaluate performance and to recommend changes that could strengthen teaching skills.• Planned and conducted teacher training programs and conferences dealing with new classroom procedures, instructional materials and equipment, and teaching aids.• Interpreted and enforced provisions of state education codes and rules and regulations of state education boards.• Conducted or participated in workshops, committees, and conferences designed to promote the intellectual, social, and physical welfare of students.• Advised teaching and administrative staff in curriculum development, use of materials and equipment, and implementation of state and federal programs and procedures.• Conferred with members of educational committees and advisory groups to obtain knowledge of subject areas and to relate curriculum materials to specific subjects, individual student needs, and occupational areas.• Recommended, ordered, or authorized purchases of instructional materials, supplies, equipment, and visual aids designed to meet student educational needs and district standards.• Developed instructional materials to be used by educators and instructors.• Organized production and design of curriculum materials.

Master Of Arts - Ma, American History (United States)

Bachelor'S Degree, History