Pain Support Line Lead
CurrentAs the Lead for Pain BC's Pain Support Line, I apply a clinical and consultative lens through high-touch relationship management to deliver rewarding experiences for clients. Pain BC's Pain Support Line (PSL) aims to support people living with pain by providing a safe space to discuss their pain and access information about community and organizational resources that will help them manage their pain. As the PSL Lead I respond to calls and written requests from clients, connect individuals with helpful resources, respond to client crises, liaise with community stakeholders, train PSL staff, practicum students and volunteers, provide program oversight and create/ implement program developments.