Product Manager, Vault QMS

Product Manager, QualityOne.During my time on QualityOne, there was an increase of 40% usage by customers in my area of focus.

Cannabis Law and Ethics

Driving business improvement and efficiency within organizations with a compliance mindset. Responsible for the development and management of the Quality Management System in relation to ISO 9001 requirements to ensure compatibility with standards and customer requirements. Driving product releases and conceptualize future product feature development. Act as the Quality Project Manager for global Fortune 500 companies in pharmaceuticals, life sciences, and consumer goods during the implementation and validation of technology.

Responsible for the development of the Quality Assurance department in relation to the Cannabis Act, SOR/2018-144 and Good Production Practices Guide for Cannabis as per Health Canada requirements.

Promoted to Lead the Complaint Management process at Synaptive Medical. Responsible for the maintenance and management of customer complaints investigation with manufacturing, sustaining engineering and developers, risk analysis, resolution, trending and corrective action through analysis, identification and classification.

Responsible for the maintenance and management of the document control system, including the product lifecycle management system, as well as to maintain and develop quality management system processes.

Responsible for Change Control management, including creation and implementation and review of all outstanding change control requests. Conducted internal audits and developed quality processes and training programs as part of continuous improvement. QA final approval on labels, product development briefs and batch release records.

Responsible for the Document Control System. Managed all documentation related to product quality, training and QMS product documentation. Working on documentation such SOPs, raw material, certificate of analysis, finished product specifications and quality agreements.

As the largest national retailer of sporting goods, footwear and apparel in Canada, we've got the tools to get people moving on the path to wellness. Our mission is to inspire every Canadian toward a fit, healthy and active lifestyle. Sport Chek believes that a healthy lifestyle can be adopted at any age, any level and within any activity. With this in mind, Sport Chek has joined forces with a number of organizations geared toward encouraging communities to be active.

Helped build a QMS in line with ISO 9001 through maintaining responsibility for development and implementation of standard operating procedures (SOPs), forms and related quality documents. Worked with the internal systems development team to develop a Warehouse Management System (WMS). Owned all process overview from change management, document control, verification and validation, training programs, CAPAs and NCRs.

• Provide quality control on all outgoing Health Loyalty Programs, including cheque verification, shipping programs, month end closing, returns, warehouse item mapping and fulfillment.• Correspondence and liaison with vendors for client specific projects. • Manage in house projects such as Fee for Service, Direct Mail, pharmaFax and pharmaGram programs. • Social Committee Leader responsible for planning all corporate and social events within the company._______________________________________________________________________________• PharmaCommunications Group Inc Social Committee • PharmaCommunications Group Inc Joint Health and Safety Committee

• Provided administrative support to COO and CEO, including schedule management, expense reports, communication and email management with internal and external contacts.• Maintenance of both physical and electronic filing systems, coordinated internal schedules and meetings, prepared documentation and a calendar of events regarding all upcoming, ongoing and completed projects for the Client Services team.• Demonstrated excellent time-management by effectively performing administrative assistant duties while maintaining support for the Production and Client Services department._______________________________________________________________________________• PharmaCommunications Group Inc Social Committee • PharmaCommunications Group Inc Joint Health and Safety Committee

• Inside business to business sales within North American markets with a specific focus in Pharmaceutical Manufacturing, North American Manufacturing, Food Manufacturing and Oil Refining.• Generating revenue by identifying and qualifying potential sponsors; initiating, developing, and closing sales.• Responsible for the generation of leads for potential clients and understanding industry knowledge for the assigned project._______________________________________________________________________________WTG is an organiser of top level conferences and business events. We provide delegates with sustainable competitive advantage through the provision of cutting edge information and innovative solutions. Every year, our annual conferences host over 5000 powerful decision makers from the world’s leading corporations, governments and NGOs in an event portfolio that includes more than 30 ‘must attend’ conferences and events held across Europe and North America.WTG works in five divisions including Manufacturing & Supply Chain, Food & Beverage, Human Resources, Pharma and Energy. Most of our summits are firmly established and enjoy ‘must attend’ status as the leading events in their industry.

• Accurately and competently processing data entries using the COINS program to create, approve, disburse and classify loans according to the CIBC Collections report. • Handling and working with highly confidential information regarding customer accounts. • Providing support to other team members and areas of equal value in peak times to ensure Service Level Agreements are met.• Assisting in preparing and completing tracking reports for internal and external customers using in-house volume-tracking system and Microsoft Office programs using standard procedures and guidelines._______________________________________________________________________________The Canadian Imperial Bank of Commerce, commonly known as CIBC is one of Canada's chartered banks, fifth largest by deposits. The bank's two strategic business units, CIBC World Markets and CIBC Retail Markets, also have international operations in the United States, the Caribbean, Asia and the United Kingdom. Globally, CIBC serves more than eleven million clients, and has over 40,000 employees.

• Responsible for filling large customer mail orders from stored merchandise in accordance with company specifications. • Completed order receipts and records of out-going orders.• Responsible for all quality control on order processing and fulfillment._______________________________________________________________________________LEO Pharma is a globally, leading pharmaceutical company within Dermatology and Critical Care. They maintain a strong focus on developing, manufacturing and marketing safe and efficacious drugs for treating psoriasis and other skin diseases as well as thromboembolic disorders. LEO Pharma is an independent pharmaceutical company 100 % owned by the LEO Foundation and represented in more than 90 countries and has around 3,000 employees around the world; 1,200 of these in Ballerup, Denmark.