Contributed to revenue growth with a focus on expanding existing client relationships while simultaneously identifying opportunities for new client acquisition.Optimized routing solutions by closely monitoring global shipping trends and potential disruptions that could affect overall transportation timelines.Managed complex shipments, ensuring timely delivery and customer satisfaction with attention to detail and proactive communication.Ensured compliance with all relevant regulations and industry standards, minimizing risk of penalties or delays in shipment processing.Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.Maintained accurate records of all shipments using specialized software programs designed for logistics management purposes.Enhanced operational efficiency by streamlining ocean export procedures and documentation processes.Worked closely with customs agents to ensure accurate and timely filing of all required documentation, minimizing potential delays at port locations.Developed strategic relationships with carriers, resulting in improved service levels and more competitive rate offerings for clients.Provided exceptional customer support throughout the entire shipping process by addressing inquiries promptly and effectively resolving any concerns or issues that arose during transit periods.Processed customs declarations and maintained records of customs documents.