Danielle Cormier Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

I created customer statements, invoices, and various spreadsheets. I handled emails, closed out jobs, and used QuickBooks to input receipts and reconcile accounts. I helped create procedure lists and charts to organize the office, did research, and updated the website. I also worked outside of the office depositing checks, picking up and dropping off small materials, taking pictures of jobs for marketing and other miscellaneous tasks.

Knoxville, Tennessee, United States

I created guest loyalty by ensuring quality and consistency, and provided thorough consultations by establishing and maintaining clear communication with detailed record keeping. I educated our customers on our environmentally conscious products and services, and helped them purchase the best products for their needs. I ran the front desk which included identifying potential time sensitive issues, assisting customers in person and over the phone, scheduling appointments, and helping to keep the salon environment positive and running smoothly.

Tennessee, United States

I assisted in the opening of three salons, helped organize a franchise wide product overhaul with a five person task force, and aided two salons in restructuring to ensure better customer service and money management. I participated in meeting company goals, scheduling, shift leading, and using a budget to restock and receive inventory. I also interviewed and trained new employees, and did performance reviews. During this time I diffused conflict between employees, and provided solutions for customer challenges.