Danielle Crawley Email & Phone Number

Somerset County, New Jersey, United States

Somerset County, New Jersey, United States

I am a member of a sales and support team that is focused on delivering innovative solutions and world class support to some of the largest organizations in the US and around the globe. My team is designed to provide our customers with confidence to meet business and technology challenges head-on so that enterprise, departmental, and individual stakeholder goals are achieved. I am passionate about enabling people to help organizations to digitally transform with the right strategy, skills, and technology to ignite innovation, new ways of working, new business models and new revenue streams.Partnership Goals:I strive to help our clients streamline their overall supply chain business process by providing a consultative roadmap that provides value to overall strategies, solution designs, vendor selections, technology transactions, project deployments and on-going investment management.I want to help our clients with their Hybrid and Multi-Cloud objectives by offering the resources that will design and replace legacy systems to meet changing business models, migrating workloads to reduce costs, and modernizing processes to improve agility.I have goals to help our clients with their Digital Workspaces by offering the resources that will empower our customers to be productive no matter where they are located or what devices they are using. From collaboration technologies to customer experience platforms, we can deliver cost-effective solutions that maximize the targeted ROI.I plan to help our clients with their Cyber Security strategies by offering the resources that will provide guidance on today’s digital transformation by helping to build a defense strategy against the growing threat of cyberattacks and navigation path for today’s complex regulatory requirements.

Somerset, New Jersey

Provide IT products and services to strategic accounts. Develop customized solutions to meet the needs of the customer’s business, IT, and Procurement. Educate and inform the customers of industry trends, best practices and new developments so that they can make sound business decisions by establishing strong relationships and providing additional value added services. Coordinate and manage sales plans to hold weekly, monthly, and QBR meetings to ensure customer satisfaction.Who is SHI International Corp? Founded in 1989 and headquartered in NJ, SHI International Corp. transformed itself from a $1M “software-only” regional reseller into a $6 billion+ global provider of information technology products and professional services delivering custom IT solutions to the world’s most complex IT environments. With 1,900+ employees worldwide, SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States and is recognized by BusinessWeek as one of the 10 Largest Privately Held Technology Companies. SHI’s customers remain SHI's most loyal and ardent supporters maintaining a customer-retention rate of over 99% - the highest in the industry. They continue to receive the highest of customer satisfaction ratings due to consistently delivering measurable cost savings. To learn more, visit us at www.shi.com and connect with us at http://blog.shi.com Information Technology, Software, Hardware, Integration, Solutions, Cloud Computing

New Jersey

•Substantial experience and outstanding skills in customer service.•Successfully oversee the start-up and development team of Inside Sales Account Managers•Responsible for training, development and management of lead account representatives. •Accustomed to working in a fast paced environments with the ability to think quickly and successfully handle difficult clients. •Received several management commendations for outstanding customer support; excellent interpersonal skills, ability to work well with others, in both supervisory and support roles.•Became highly knowledgeable about major OEM's such as Microsoft and Adobe software products; as well as major hardware suppliers such as Apple, Microsoft, Cisco and HPi / HPe.

Piscataway, New Jersey

Grow a customer base through working with existing contractsProvide consultation to customers regarding their IT solutions needsProcess Orders and quote for both new and existing customersGain industry knowledge through a series of sales and technology trainingsConsistently achieve or exceed sales expectationsFollow up on leadsLearn and utilize SHI's internal systems