Danielle Davidson Email & Phone Number

Spokane, Washington Area

Manage client implementations of intelligent virtual assistants (IVAs). Ensure that projects are delivered on-time and within scope. Manage employee time and availability effectively. Facilitate communication between the project team and the client. Align to Agile Methodologies, and specifically the Scrum Framework, for iterative delivery of product to client.

Spokane, Washington Area

Facilitate communication between sales team and project teams. Vet vision and scope for projects coming in house, includes writing requirements and use cases to drive business value. Assist on project team analysis to ensure value on delivery.

Spokane, Washington Area

Facilitates on boarding of new clients; manages client database; internal resource for sales with regard to account activity and set up.Participated in and managed a number of client-centered continuous improvement projects aimed at enhancing the customer's experience by streamlining internal operations and focusing on the voice of customer.Participant and Chair of the site's Corporate Social Responsibility committee. The committee was aimed at identifying and organizing ways for the site and its employees to participate in their community. Some notable highlights: donated over $2,000 in gifts to the Salvation Army Christmas Angel program; achieved over 40% employee participation in Volunteer Days with organizations like 2nd Harvest Food Bank and Habitat for Humanity; and organized a cross-site food drive during the Thanksgiving season which collected over 4800 lbs of food for our local food banks.

Spokane, Washington Area

Trained in nearly all laboratory processes performed in the clinical department, including DNA extraction, labeling, microarray analysis, Fluorescence in situ Hybridization (FISH), and G-Banding chromosomes for Karyotype analysis. Was fixed within the FISH lab for 3 years of tenure, where responsible for prepping samples for FISH analysis and performing FISH analysis on patients.

Receptionist and AccountingResponsible for answering phones, assembling the mail and filing invoices. Helped in the accounting department calling vendors and customers, completing the daily monetary deposit, and posted customer payments. Also helped with other departments in the business when work was backed up.

Ba, Biology, Criminal Justice, Psychology

Activities and Societies: Knights and Setons

Education record

Activities and Societies: Varsity Tennis, JV Soccer