Danielle Dodge Email & Phone Number

Detroit, Mi, Us

Troy

Bingham Farms

Warren, Michigan

Rochester, Michigan

• Seek and build relationships with referral sources to gain continued Medicare business.• Increased patient admissions consistently each month with a growing census and company revenue.• Consistently exceed personal monthly sales quotas by as much as 50%.• External business development and relationships with social workers at nursing homes and hospitals. • Introduced and trained Allscripts Referral Management in all 15 current offices nationwide.• Gained vendor access… Show more • Seek and build relationships with referral sources to gain continued Medicare business.• Increased patient admissions consistently each month with a growing census and company revenue.• Consistently exceed personal monthly sales quotas by as much as 50%.• External business development and relationships with social workers at nursing homes and hospitals. • Introduced and trained Allscripts Referral Management in all 15 current offices nationwide.• Gained vendor access badges for field sales representatives to market in large health systems such as all Beaumont locations, University of Michigan, DMC and Sinai Grace, ect. • Designed marketing tools to distribute to discharge planners and social workers to increase patient admissions. • Created and implemented a dynamic Quarterly Marketing Plan. • Identified referral sources and built and maintained relationships that lead to direct referrals to the community.• Maintained an extremely detailed and organized data base to guide the sales process.• Trained marketing specialists on their role in the sales process including referral development.• Conducted daily strategy and advisory meetings with department heads and regional team.• Submitted timely sales results report, targets and tactics reports • Ensure that care is provided according to all relevant policies, procedures, and regulations.• Generating and maintaining new and previous Medicare business.• Develops relationships with various referral sources.• Establishes a Networking plan and actively uses it as a working tool, which is revisited as requested/needed.• Market analysis, developing marketing strategy, goals and plans, and evaluating results and effectiveness of sales activity.• Support business development activities, and help establish strong relationships with new and existing referral sources.• Maintain a current knowledge of the Medicaid/Medicare regulations and guidelines. Show less

Troy, Mi

• Responsible for processing agency homecare referrals in a timely and accurate manner. • Interact with referral sources and sales teams regarding new referrals. • Ability to determine all referrals that require clinical documentation from the Intake Nurses.• Coordinate skilled nursing facility pick-ups with Sales team and Transitional Nurse Liaisons working in the field.• Arbitrate new referrals received daily through several different web-based portals. • Understand the… Show more • Responsible for processing agency homecare referrals in a timely and accurate manner. • Interact with referral sources and sales teams regarding new referrals. • Ability to determine all referrals that require clinical documentation from the Intake Nurses.• Coordinate skilled nursing facility pick-ups with Sales team and Transitional Nurse Liaisons working in the field.• Arbitrate new referrals received daily through several different web-based portals. • Understand the Face-to-Face process per Medicare guidelines.• Appropriately decipher new patient’s signing physician upon receiving referrals. Show less

Troy, Mi

• Coordinate inbound calls from the clinical field staff.• Process all patient’s lab results received from facilities• Process all patient’s wound pictures received from clinical field staff.• Adjust clinical field staff’s in-home time as well as drive time to and from visits. • Ensure all PT/INR results are faxed to necessary physicians daily.• Fax all Episode Summary Reports to facilities for hospitalized patients, as well as to physicians when patients have been… Show more • Coordinate inbound calls from the clinical field staff.• Process all patient’s lab results received from facilities• Process all patient’s wound pictures received from clinical field staff.• Adjust clinical field staff’s in-home time as well as drive time to and from visits. • Ensure all PT/INR results are faxed to necessary physicians daily.• Fax all Episode Summary Reports to facilities for hospitalized patients, as well as to physicians when patients have been discharged. • Confirm all patient hospitalizations and provide proper documentation. Show less

• Manage a team of call center agents providing coaching, mentoring and training to new agents. • Manage by walking through department, be visible to answer questions.• Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting and abandonment rate.• Motivate and encourage agents through positive communication and feedback.• Monitor on report on key metrics such as first call resolution, hold time and abandonment rate.

Warren, Mi

• Be the “heart and soul” of the company – acting as brand ambassador to current and prospective Art Van customers. • Demonstrate product expertise and serve as a style guide for customers. • Build lasting relationships with guests by mirroring the customer.• Contribute to store sales goals by meeting customer needs for furniture and accessories. • Maintain current knowledge of existing and new product lines.• Accurately complete order information, collect payment and keep… Show more • Be the “heart and soul” of the company – acting as brand ambassador to current and prospective Art Van customers. • Demonstrate product expertise and serve as a style guide for customers. • Build lasting relationships with guests by mirroring the customer.• Contribute to store sales goals by meeting customer needs for furniture and accessories. • Maintain current knowledge of existing and new product lines.• Accurately complete order information, collect payment and keep orderly customer records. • Meet established goals as set by management.• Assist leadership in planning, developing and executing prospecting initiatives to increase customer traffic. • Offer Sales Associates advice, support and motivation to help them meet their sales objectives. Show less

Bachelor Of Arts (B.A.), Marketing

Bachelor'S Degree, Registered Nursing/Registered Nurse, A Average

Coursework Towards Associates, Registered Nursing/Registered Nurse