Danielle Dodge Email & Phone Number

Concord, Ca, Us

Walnut Creek, Ca

My responsibilities as a restaurant manager include: • Ensure that the restaurant operates efficiently. • Prepare reports and the end of the shift, including staff control, food control, and sales. • Coordinate the entire operation of the restaurant during scheduled shifts. • Manage staff and provide them with feedback.• Respond to customer complaints.• Ensure that all employees adhere to the restaurants rules and uniform standards.• Meet and greet customers and organize table reservations.• Advise customers on menu and wine choice.• Motivate staff.• Maintain high standards of quality control, hygiene, and health and safety.• Prepare cash drawers and provide petty cash as required.• Help in any area of the restaurant when circumstances dictate.

San Francisco, Ca

While interning at The Westin St. Francis, my responsibilities included:• Interact with and help guide incoming traffic from associates and non-associates within the Human Resource office.• Answer incoming phone calls.• Handle all incoming mail and distribute to the correct department or person.• File all associate paperwork.• Assist the Human Resource directors, managers, and coordinator with any tasks, duties, or errands that they may need help with.• Work with computer programs such as, Microsoft Word, Excel, PowerPoint, SAP, and Timesaver.• Help with payroll procedures.• Help plan and execute associate parties and events. Some of the parties and events that I helped with include Chinese New Year, Cinco de Mayo, black history month, and the 110th anniversary of the Westin St. Francis.