My current position as a Medical Aesthetician sees me scheduling client appointments, consulting on skincare regimes, and upselling and cross-selling products and treatments to drive our retail sales. To continuously develop rapport and ensure continues partnerships and engagaments, a big part of the work involves liaising with our stakeholders, which includes any potential clients as well as skincare and medical equipment vendor companies. I am also charged with leading the functions of other staff members and to this end I lead, train, and mentor their product knowledge and sales techniques to bolster workflow efficacy and results.A position of immense professional growth I have been able to secure several notable achievements, including:• Consistently consolidating my medical industry acumen and leveraging my subject matter expertise to enhance sales processes.• Addressing client queries on medical aesthetics treatments and sustained high level customer sales and satisfaction.• Surpassing all of my sales and customer service KPIs

My time as Lotus' Managing Partner and Aesthetician saw me overseeing their daily operations to establish and sustain business and revenue growth. A position with extensive leadership responsibility, I led teams of direct reports across cross-functional duties, coordinating and optimizing workflow efficacy. I maintained a full book of business and full profit and loss (P&L) management. In order to ensure optimized sales processes, I would source leads, schedule appointments, demonstrate products and services, and prepare financial documents through to closure.This was also a customer facing role. As such I would follow up with customers on appointments and experiences, addressing their queries, questions, and grievances to maximize satisfaction.A three-year position, during this time I was able to contribute extensively to Lotus' success. A few notable mentions of how I did this includes the following:• I generated extensive business development and growth from ground-up.• I spearheaded full profit and loss (P&L) management and secured consistent revenue growth.• I was able to orchestrate strategic marketing and sales campaigns and improved customer base by 30%.

All aspects of skincare including facials, body treatments, peels, DermaFile, spray tanning, lash/brow tint, makeup artistry & lessons, full body waxing specializing in brazilians, retail sales, customer service, POS, front desk coordinator, event planning, social media management, inventory control, vendor point of contact, product ordering, staff management, training, continuing education, all skincare menu copy, designing new services, leadership, Microsoft Work Excel, PowerPoint, event planning, social media, sales management

Outside/Inside Sales, appointment setting, accounting, payroll, advertising, customer service, parts ordering, inventory, job site safety per OSHA standards, training, billing, contract negotiations, set sales goals& assist in reaching said goals, leadership, Microsoft Office, Excel, Word, PowerPoint, marketing, SolarCad, Job Estimating, cold calls.

Implement all planograms, stage new merchandise, inventory control, shipping/receiving, new employee training, set sale planograms weekly, weekly cycle counts, operations, cash management, nightly cash audit.